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Managing users is a core Salesforce Admin skill. One element of this skill is ensuring that each user has access to the right data so they can do their job. As admins, we also need to protect data that may be confidential, preventing users who don’t need to access that data from viewing, editing, or […]

Since COVID-19, we’ve witnessed a remarkable transformation as more companies go digital to run their business from anywhere. While digital transformation has enabled so many companies to innovate in their service offerings, it has also introduced a new challenge: ensuring availability and uptime of those services. The reality is that a service disruption is inevitable. […]

As Salesforce Admins, we’re constantly working to design engaging and delightful user experiences. Whether we’re building custom pages with App Builder, customizing a mobile experience, or creating a useful and compelling dashboard, design is core to the work we do. With all of the new product releases and enhancements happening on the Salesforce Platform, especially […]
VIDEOS
“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features…