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The best way to truly appreciate the power of Agentforce—and get inspired to build your own intelligent agents—is by exploring real-world use cases. The recent Agentforce Hackathon in NYC delivered just that: dozens of examples showcasing what you can achieve with this tool, from optimizing logistics costs to streamlining education and more. During the competition, […]
Spring ’25 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Spring ’25. As usual, there are a TON of new features and improvements coming to Flow in Spring ’25. To help get you up to speed and excited, this post […]
Have you ever wished you could give your users exactly the right guidance at just the right moment? That’s the magic of Next Best Action! Whether it’s helping a sales rep spot the perfect opportunity for a follow-up or guiding a service agent with a recommended solution, Next Best Action allows you to create custom […]
Videos
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built…
Podcasts
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Manager of the CRM & Analytics Team at 908 Devices. Join us as we…
Audio Player
Trailhead
Explore Flow Builder and learn when to use flows to automate your business processes.
~45 mins
Build, test, and distribute flows to automate your business processes.
~11 hrs 30 mins
Learn how to use Flow Orchestration to organize your flows.
~30 mins
More Resources
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Record-Triggered Automation Guide
Trailblazer Community
Salesforce Automation Group
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Well-Architected: Automation
