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Welcome to our new blog and video series, Automate with Agentforce! Get ready to take your automation skills to the next level with the power of Salesforce, MuleSoft, and innovative AI with Agentforce. In each episode, we highlight real solutions built by Awesome Admin Trailblazers — just like you. Whether you’re just beginning your automation […]
Every Salesforce Admin lives in two worlds. In one, you’re a strategic architect, designing flows and planning for the future. In the other, you’re the org’s caretaker, performing the vital, daily maintenance that keeps the system running smoothly — like merging duplicates and managing user permissions. Both roles are essential, but the clicks of caretaking […]
This article was co-authored by Salesforce Program Manager Anna Bromley and Salesforce Solution Architect Jeff Kallenbach. From Hackathon pitch to working demo in 14 days Let me take you back to June 2025. The lights were bright overhead, and the low hum of TDX London buzzed around. Jeff and I were on stage, about a […]
Videos
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built…
Podcasts
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Manager of the CRM & Analytics Team at 908 Devices. Join us as we…
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Trailhead
Explore Flow Builder and learn when to use flows to automate your business processes.
~45 mins
Build, test, and distribute flows to automate your business processes.
~11 hrs 30 mins
Learn how to use Flow Orchestration to organize your flows.
~30 mins
More Resources
Documentation
Record-Triggered Automation Guide
Trailblazer Community
Salesforce Automation Group
Guide
Well-Architected: Automation
