Automation

Welcome to “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. This episode has a twist—the admin is me! Are you tired of manually reading customer emails or messages and copying that data into Salesforce? In this […]

2025 was a year of learning, experimentation, and celebration for Salesforce Admins. You strengthened your skills, explored your org in new ways, and connected with a thriving global community of peers. But more than anything, this year was about opportunity: the chance to step into a more strategic, high-impact role as automation and AI take […]

At Salesforce, we love giving our admin community a closer look at what’s coming next. In this post, our product managers share sneak peeks of upcoming innovations designed to make your work easier, more efficient, and more impactful. Even if you couldn’t make it to Dreamforce 2025, you can still get a front-row seat to […]