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I was recently talking with some new Salesforce Admins who are studying for their certification exam. We discussed how BIG the platform feels and how, with so much to learn, it can feel challenging to even get started. Salesforce is incredibly powerful, which means there are a lot of features and settings, but new admins […]
Admins aren’t just system builders The Salesforce Admin role is evolving with an ever-changing platform and the advancement of AI. Admins are no longer just system builders—we’re relationship builders and governors of behavior, and that transition starts with trust. When an organization has trust, it experiences faster adoption, better requirements, and fewer fire drills. Who […]
We’re standing at the edge of the biggest shift our industry has ever seen. The Agentic Enterprise is transforming how businesses operate and how we work. Salesforce Admins aren’t observing this shift from the sidelines. You’re building it, piece by piece, every day. This is the natural evolution of a community that spans 160+ user […]
Videos
Which skills do admins need to succeed in today’s world? Watch our new "Skills for Success" video series to find out!