Career Development

Twenty years ago, while managing systems for the IT team at a small software company, I was encouraged by our CEO to think of myself as a business person first and an IT person second. He knew of my love for working with systems and data, and suggested that employing those talents to optimize processes […]

When I casually mentioned on Twitter that I was writing an article on the importance of business analysis for Salesforce Admins, the first comment I received was, “This is one of my top three skills I look for when I hire admins.” As a Salesforce professional who believes that business analysis is the foundation for […]

As Salesforce Admins, we work with important data and have a powerful platform at our fingertips. But as the saying goes, with great power comes great responsibility. You, as an admin, must promote a culture of positive security controls, protect your organization’s data from unauthorized access, and be security responsible. You play a crucial role […]