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Requests come from everywhere: users, stakeholders, leadership. Without a plan, it’s easy to fall into reactive mode. A good backlog helps admins stay grounded. It’s your go-to place for capturing ideas, organizing requests, and moving your org forward with clarity and confidence. In this post, we’ll discuss what a backlog actually is, how to start […]

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

As a Salesforce Admin, and especially a solo admin, the requests from your team sometimes get overwhelming. One moment someone needs a new field, the next moment there’s a request for a report, and these all end up living in your org forever. If you don’t have a prioritization system in place, it becomes extremely […]
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Which skills do admins need to succeed in today’s world? Watch our new "Skills for Success" video series to find out!