We’ve all marveled at the power of generative artificial intelligence (AI) and the stunning pace of its adoption. It took Facebook 4 years, the iPhone 3.5 years, and TikTok 9 months to amass 100 million users. ChatGPT did it in 2 months.
As you heard on June 12 at AI Day, we’re on a path to realize the potential of generative AI for our customers. We believe this technology is transformative, including unlocking solutions to some of the most complex, time-consuming problems our admins and developers face today, like troubleshooting, coding, configuration, setup, validation rules, and so much more.
This inflection point has caused us to re-evaluate how we connect with you, our community. We heard you when you told us you want more visibility into our roadmaps and more opportunities to work directly with our product teams. And we heard that you’re itching to leverage AI and understand how its transformative power will help you serve your customers and end users.
You’ve taken the time to share your product ideas on the IdeaExchange forum, and we’ve heard your feedback on that process. We recently decided to repurpose this May’s planned prioritization cycle in order to pilot new ways for us to engage with you.
Below is a description of these new methods for engaging with our community. To help us design these sessions to meet your needs, please complete this survey. We ask that you tell us which interest you most:
I want to be clear: This is not a move away from sessions like True to the Core. It’s a new way to engage you, our community, in our roadmap planning initiatives. As we look to the future, we’re grateful for the community’s commitment to providing candid, thoughtful feedback—and to holding us accountable for realizing it!
Prompt Builder became generally available on February 29, just over two months ago. Since then, we’ve seen a lot of Salesforce Admins start to experiment and come up with a wide variety of use cases to leverage it. From summarizing records to generating points of view and even creating business-context rich emails, there are a […]
You know artificial intelligence (AI) is officially everywhere when your 73-year-young mother asks you if AI can create a birthday card design for one of her friends. Which is another way of saying, it’s most likely crept into your business conversations with stakeholders and users. If not, then let’s be proactive Salesforce Admins and get […]
As a Salesforce Admin, you know that the rollout of any new solution comes with a few stock questions in tow. No matter how good it feels to accomplish quick tasks with artificial intelligence (AI), eventually someone will ask, “How much is this really helping our company?” As a component of Salesforce’s Einstein Platform, Einstein […]
