In February 2020, we launched a new blog series called “How I Solved This,” where we do a deep dive into a specific business problem and share how one #AwesomeAdmin in our community chose to solve it. We’ve learned how to Take Action Directly from a Report, Manage Queue Membership with a Custom Object, Highlight […]
2020 has come to a close, and now is the perfect moment to look back and reflect on all we’ve learned and accomplished. #AwesomeAdmins learned a lot last year, whether through Trailhead badges, blog posts, podcasts, or videos. We’ve rounded up some of our most popular pieces of content from 2020. If you missed any […]
Salesforce Admins from all over the world tuned into the Dreamforce Trailblazer Experience, aka DreamTX, in December. DreamTX — a global, 4-day series of panels, demos, and online learning experiences — featured more than 300 hours of content! Did you catch it all last week? No? Well, DreamTX may be over, but your opportunities to […]
Watch Gorav walk through his innovative solution in the new, “How I Solved This” video series and read all the details in the post below. Key business problem Being an Awesome Admin is sometimes about the things you don’t do, like not breaking integrations. Not breaking integrations becomes much easier if you have a process […]
As Salesforce Admins, we are problem solvers and innovators. One area that we’re always solving for is user adoption. Admins build #AwesomeAdmin solutions, but we also build with an adoption mindset. Low-code features help us bring adoption to the forefront in everything we build. You can use these low-code tools to maximize user adoption within […]
If you haven’t explored Einstein features in your Salesforce org yet, now is the time! There are a ton of free features available to help you and your users, no matter what your use case is. Einstein uses artificial intelligence to help you and your users focus on the right deals, make the right recommendations, […]
It’s time to mark your calendars for the next Salesforce Release, Spring ’21! Here are the most important dates you’ll want to mark in your calendar: December 10: Get early access to the release by signing up for a Pre-Release org Admins can sign up for a Developer Edition environment, chock-full of all the Spring […]
Your users’ day-to-day work probably spans many different systems. They’re using Salesforce (of course!) but they also use email and perhaps spreadsheets. Maybe your company also uses NetSuite for inventory management, Workday for human resources, Slack for team communication, Box or Dropbox for file storage… the list goes on! These systems and applications neatly store […]
I did not intend to end up in technology. In fact, when I first began, I didn’t even know what Salesforce was. All I knew was, as a recruiter for the power industry, we were doing things the hard way. We hired contractors for short-term projects and kept track of each contractor’s qualifications via Outlook […]
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