Editor’s note: This post was updated on May 26, 2026, with the latest resources and information. Setup with Agentforce is generally available (GA). Read the full announcement here. Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce. Setup with Agentforce is now GA. You are still […]
Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]
Ah, winter . . . As I think about winter in the U.S., I have visions of me being fully decked out in my heated jacket and scarf, with my heated hand warmer keeping my hands nice and toasty. Yes, heated all the things. Meanwhile, my furry co-worker Mochi is living her best life, treating […]
As a Salesforce Admin, the potential of AI is huge, and Agentforce puts that power directly in your hands. But with so many possibilities, the biggest question is often the simplest: Where do I begin? If you’re exploring how Agentforce fits into your org, or even a specific project, you might find yourself wondering how […]
Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about enhancements to Workflow Builder, the Slack features everyone should be using, and the future of AI and Slack. You should subscribe for the full episode, but here are a few […]
If you’ve ever struggled to understand what your AI agent actually did in a conversation, or why it missed the mark, you’re not alone. AI solutions promise better experiences, but too often, Salesforce Admins and agent builders are left in the dark without clear ways to monitor performance or improve the customer journey. Poor agent […]
Awesome Admins, join me for my new episode of Kate Clicks Through It—where we don’t just talk Salesforce, we click through it! In each quick episode, I’ll guide you through a step-by-step tour of a key backend process to help you grow your Salesforce skills in ten minutes or less. In this episode, we’re walking […]
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new Agentforce Adoption Framework and her new YouTube series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. […]
Welcome to our blog and video series, Automate with Agentforce! Get ready to take your automation skills to the next level with the power of Salesforce, MuleSoft, and innovative AI with Agentforce. In each episode, we highlight real solutions built by Awesome Admin Trailblazers—just like you. Whether you’re just beginning your automation journey or you’re […]
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