Most Salesforce users use Salesforce Search. But sometimes, it can be difficult for users to find exactly what they are looking for. That is why we have combined the power of AI with Salesforce Search to bring you: Einstein Search! And the best part is that most* Admins can turn it on on their own […]
For some of us, artificial intelligence seems like a cool concept that we just don’t have the means or time to incorporate at our companies. But, what if it wasn’t super time-consuming? What if it was free? That would mean it’s time to investigate, right? Great! Because now, as of the Spring ’20 release, all […]
Today on the Salesforce Admins Podcast we’re continuing our review of great episodes of the past year. This time, we’re revisiting some of our top episodes and guests focused around innovation. Innovation is a core Admin Superpower, both for our companies and our careers and communities. We’ll talk to Nana Gregg, VP Senior Salesforce Administrator […]
Most Salesforce Admins know the basics of Salesforce reporting. If you have been in the Salesforce world for a while you have probably utilized custom report types, bucket fields, and formula fields. You’re comfortable with a user asking you to create a summary report. In other words, you know how to navigate the Report Builder […]
Today on the Salesforce Admins Podcast we’re talking to Greg Bennett, Senior User Researcher at Salesforce, to find out how to build our first bot. Join us as we talk about how to give your bot a personality, the key components of conversation you need to think about, and mastering voice and tone. You should […]
Today on the Salesforce Admins Podcast we’re joined by Molly Mahar, Product Designer of User Interface and User Experience at Salesforce, to help us demystify the Einstein machinery behind bots. Join us as we talk about the types of bots that are out there, natural language processing, and how you can get your data in […]
Today on the Salesforce Admins Podcast we’ve got George Hu, Principal Product Designer of User Experience at Salesforce. This is the first episode of our new series, All About Bots, which will explore how we can use them on the Salesforce platform. Join us as we talk about the difference between bots and AI, how […]
Bots are hot. Lately, everyone seems to be talking about them. But what’s a chatbot and why should you care? As an Admin, what do you need to know before you get started with chatbots? This post will answer those questions for you and take some of the hype out of all the bot banter. […]
To help Admins jumpstart the AI journey for their organizations we hosted a Salesforce Admins webinar called Best Practices For Rolling Out Einstein. First we introduced Salesforce Einstein and explained how it works at a high level. Basically, we are extending the Salesforce experience by making it smarter. Then, we drilled into why sales teams […]
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