Hello, friends! If you’ve made it past the headline, I’m going to assume you’re either a user of Einstein Prediction Builder or you’re fascinated by it and really really REALLY want your org to start using it. In either case, I feel comfortable referring to you as “friends.” (My birthday is November 6, in case […]
As Salesforce Admins, building apps and custom workflows for your Salesforce users is like second nature, and it’s fun! We’ve seen so many super cool apps that leverage Lightning App Builder, Process Builder, Quick Actions, Lightning Components, and more to personalize the user experience and make it much more streamlined. However, users want not only […]
So, you’ve built a prediction with Einstein Prediction Builder ?. You’ve even researched how to think through those predictions while keeping bias in mind in order to get the most accurate set of predictions moving forward. And now, you’re ready to take a deeper look at your scorecard metrics and the quality of your prediction. […]
Editor’s note: This is a popular blog post, so we’ve updated it with the latest information and resources. Let’s face it. Every #AwesomeAdmin knows that being productive is all about working smarter, not harder. That’s why we’ve given search a big boost in brainpower with results that are more actionable and tailored to how your […]
Update (July 31, 2020) – Based on feedback from the Trailblazer Community, we’ve decided to extend the contest to Friday, August 14! Since we’ve embarked on our journey with Salesforce Einstein a couple of years ago, we’ve been listening to customers, Admins, and users. We’ve heard that you want to build intelligent apps but face […]
Machine learning is an incredibly powerful tool that can be used for anything from suggesting an ice cream flavor to predicting customer churn. But, as much as we’d like it to be, it is not magic. Applying machine learning to a business problem involves finding patterns in your historical data and using those patterns to […]
In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]
So you’ve created a new prediction, have it set up just the way you want, and enabled it so that you can start receiving predictions on new data as it comes in. You have already checked out the scorecard (see more information in this blog post) at the time you set up your prediction, so […]
During our latest Trailhead Live Session, Ayori Selassie, Product Marketing Manager for Einstein Search, walks Salesforce Admins through how to leverage Einstein Search to increase productivity. Take a look at the recording: In the session, Ayori answers three key questions: What is Einstein Search? How do I turn on Einstein Search? How can I customize […]
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