In September, Salesforce announced AIforce, its strategy for bringing Salesforce to any AI model, agent, or interface where your teams already work. To see where it fits, picture the Salesforce platform as four layers. Data 360 brings your data together. Customer 360 holds your workflows, data models, and business logic. Agentforce is where agents get […]
Admins are managing more requests than ever, and let’s be honest, it’s getting harder to keep pace. Turning business ideas into production-ready apps and agents takes time. You’re constantly stitching together features, navigating complex data models, and toggling between Setup and different builders. At the end of the day, it means that you can’t keep […]
AIforce expands possibilities for admins Salesforce Admins are adaptable. Over the years, we’ve transitioned through many technology shifts. Look at automation– we went from workflow rules to Process Builder to becoming full-fledged-flowantics. When AI entered our scope, we quickly got up to speed on Prompt Builder and Agentforce, bringing AI into the flow of work, […]
It’s a frequent debate I’ve heard across the entire Trailblazer Community: “I’ve spent years in the trenches managing orgs, troubleshooting flows, and delivering business results. So, why should I drop $200+ and study just to prove what I already do every day?” I used to ask myself that exact same question. Early in my career, […]
Today on the Salesforce Admins Podcast, we talk to Stacy Jacobs, Partner Ecosystem & GTM Leader at Salesforce. Join us as we chat about why certifications and knowing how Salesforce works is even more important when AI is helping you build. You should subscribe for the full episode, but here are a few takeaways from […]
I’m going to start this post with one of the boldest statements I’ve made in a long time: The way Salesforce Admins build apps has changed forever with the introduction of Builder Central. I’ll let that sink in for a moment. Okay, the moment’s over. Let’s get moving! I spent a few afternoons getting hands-on […]
Get started with Agentforce Vibes Agentforce Vibes might seem like a strange starting point for the average Salesforce Admin, but it can be a very powerful tool. And it’s becoming more and more powerful as time goes on. To understand its potential for admins, it helps to start with the basics. When you open Vibes […]
If you’ve already enabled the In-Person Meeting Assistant, you’ve solved the problem of capturing live meeting transcripts. But what happens when the meeting ends without one? Maybe the customer didn’t consent to live recording. Maybe the rep forgot to start it. Maybe it was an impromptu conversation in the lobby that turned into a real […]
Today on the Salesforce Admins Podcast, we talk to Skye Tyler, Principal Solution Consultant at Beyond the Horizon Technology. Join us as we chat about why clean metadata is crucial for getting the most out of AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Skye […]
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