Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we look at what’s next for admins and Agentforce in 2026 and revisit our predictions from last year. You should subscribe for the full episode, but here are a […]
Welcome to “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. This episode has a twist—the admin is me! Key business problem What’s the one case that makes your support team’s blood run cold? It’s the ‘all-caps’ […]
Just as our world has become AI centric, it’s hard to see a working world in which you won’t hear about vibe coding. Vibe coding is an amazing shift in how applications are built, using natural language in a conversation to control how a solution is being built. Agentforce Vibes is Salesforce’s implementation of it, […]
2025 was a year of learning, experimentation, and celebration for Salesforce Admins. You strengthened your skills, explored your org in new ways, and connected with a thriving global community of peers. But more than anything, this year was about opportunity: the chance to step into a more strategic, high-impact role as automation and AI take […]
At Salesforce, we love giving our admin community a closer look at what’s coming next. In this post, our product managers share sneak peeks of upcoming innovations designed to make your work easier, more efficient, and more impactful. Even if you couldn’t make it to Dreamforce 2025, you can still get a front-row seat to […]
Out of the box, Agentforce provides Salesforce Admins with a plethora of AI models to work with from leading vendors like Anthropic, OpenAI, and Google. When using tools like Prompt Builder, admins can select these models specifically to see if different models achieve different results. While they typically produce fairly similar results, newer or larger […]
Today on the Salesforce Admins Podcast, we talk to Prag Ravichandran Kamalaveni, Founder & CEO of Skilled Cohort and the Founder & Co-Chair of Salesforce Saturday Cohort Canada. Join us as we chat about his Dreamforce presentation on AI readiness and how to be a better storyteller. You should subscribe for the full episode, but […]
If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]
Today on the Salesforce Admins Podcast, we talk to Naveen Gabrani, Founder and CEO of Astrea IT Services. Join us as we chat about why Salesforce Foundations is a game-changer for admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Naveen Gabrani. Why Salesforce Foundations is […]