Admins in the Agentic Era is a series exploring how Salesforce Administrators are evolving in the era of AI, automation, and autonomous systems. We spotlight leaders who are experimenting, advising, and redefining how modern systems are built, governed, and scaled. In Conversation with Nicole Pomponio Nicole is a Delivery & Operations Leader at SaltClick and […]
At TDX 2026, the Agentforce Hackathon brought together builders from across the Salesforce ecosystem to create AI-powered solutions that tackle real-world challenges. And the ideas were anything but theoretical. This year’s finalists explored how Agentforce can: Help care coordinators better support patients. Give city teams earlier visibility into infrastructure issues. Make knowledge experiences more dynamic […]
Salesforce Headless 360 is starting to show up in conversations with your developers and leadership. If you’ve been wondering what it actually means for your day-to-day life, or whether it changes anything you do, you’re in the right place. The short answer: It makes the work you already do more powerful and more reusable. Your […]
Salesforce Administrators have always been at the center of how organizations run their most critical systems. But as AI, automation, and agents reshape the way work gets done, the admin role is evolving faster than ever. “Admins in the Agentic Era” is a series exploring how Salesforce Administrators are evolving to run the Agentic Enterprise. […]
Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP of Product Management for the AI Application Development Platform at Salesforce. Join us as we chat about what Salesforce Headless 360 means for admins and how Salesforce is building toward a future where setting up complex systems becomes a conversation, not a checklist. […]
Salesforce Administrators have always been at the center of how organizations run their most critical systems. But as AI, automation, and agents reshape the way work gets done, the admin role is evolving faster than ever. “Admins in the Agentic Era” is a series exploring how Salesforce Admins are evolving to run the Agentic Enterprise. […]
Today on the Salesforce Admins Podcast, we talk to Jagan Nathan, Senior AI Architect at Salesforce. Join us as we chat about how he built a Slack app for Salesforce’s “Million Dollar Puzzle” ad, where millions of concurrent users raced to solve riddles by chatting with Slackbots. You should subscribe for the full episode, but […]
Capturing insights from in-person meetings can be a challenge. Teams often rely on ad hoc transcription apps or personal note-taking to document conversations. That means important context stays outside of Salesforce — and admins are left trying to bring consistency and governance to information that never made it into the CRM in the first place. […]
Admins have more tools and tasks than ever. But what if some of the answers could come to you instead of you hunting for them? Slackbot brings that possibility to life. Think of Slackbot as your personal digital aide, ready to help you do your job as a Salesforce Admin. It’s built right into Slack […]
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