Salesforce Administrators have always been at the center of how organizations run their most critical systems. But as AI, automation, and agents reshape the way work gets done, the admin role is evolving faster than ever. “The Next Gen Admin: Conversations Shaping the Role in the AI Era” is a new series exploring how Salesforce […]
Salesforce Administrators have always been at the center of how organizations run their most critical systems. But as AI, automation, and agents reshape the way work gets done, the admin role is evolving faster than ever. “The Next Gen Admin: Conversations Shaping the Role in the AI Era” is a new series exploring how Salesforce […]
We’re standing at the edge of the biggest shift our industry has ever seen. The Agentic Enterprise is transforming how businesses operate and how we work. Salesforce Admins aren’t observing this shift from the sidelines. You’re building it, piece by piece, every day. This is the natural evolution of a community that spans 160+ user […]
If you’re a Salesforce Admin, you know the struggle. You build an amazing solution in a sandbox, but then comes “Deployment Day.” You’re juggling sticky notes, hunting through spreadsheet logs to remember which fields you modified, and praying you didn’t forget to add a permission to the change set. You also need to consider your […]
TDX 2026 returns to San Francisco and Salesforce+ on April 15–16. This year we’re introducing brand-new experiences designed to help you go deeper on the Agentforce 360 Platform and connect directly with the experts building it. TDX is where admins, developers, and architects come together to sharpen technical skills and have real conversations about what’s […]
Salesforce has launched the new Agentforce Builder, a brand-new experience for building agents powered by an enhanced version of the Atlas Reasoning Engine. For admins, this new builder represents a meaningful shift in how much control, clarity, and confidence you have when designing agent behavior. Previously, Atlas had a focus on retrieving and interpreting prompts. […]
Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join us as we chat about how Setup with Agentforce is changing the way admins create, modify, and understand formulas. You should subscribe for the full episode, but here are a few takeaways […]
The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]
For years, Salesforce Admins have been the stewards of automation. We build flows to move records, approval processes to slow things down, and guardrails to ensure the system does exactly what the business asked—and nothing more. Agentic AI changes that relationship. When you introduce agents into your org—especially agents that can reason, remember, and act—you’re […]
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