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By: Tag: AI

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From pillars to lakes: Data Cloud as a source of truth

From Pillars to Lakes: Using Data Cloud As Your Source of Truth

The power of Salesforce comes from its data. When Salesforce launched its CRM platform in 2000, it allowed businesses to control their sales data right from their browser. As more and more customization options arrived, it meant they could build an enterprise application right where their business data resided.  At the platform’s core, its strength […]

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6 tips to help you troubleshoot agentforce with confidence

6 Tips To Help You Troubleshoot Agentforce With Confidence

If you’ve ever built a flow, you know when something doesn’t work—and you go into detective mode. With Agentforce, that same instinct applies, but the way we think about troubleshooting common issues is evolving. Agentforce represents a new paradigm in human-computer interactions. The applications we use day in and day out operate under the basic […]

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Curiosity Is the Key to Learning Agentforce

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our […]

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Prompt like a pro: Prompt-writing tips for admins

Prompt Like a Pro: AI Prompt Writing for Salesforce Admins

Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You don’t need to be a data scientist or a […]

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A podcast graphic features a goat and information about a Salesforce Admins podcast episode.

When Collaboration Meets Agentforce: The MH4 Hackathon Story

Today on the Salesforce Admins Podcast, we talk to Melissa Hill Dees, nonprofit Salesforce consultant and Salesforce MVP. Join us as we chat about how her TDX Hackathon team built a conference scheduling agent from scratch in 16 hours. You should subscribe for the full episode, but here are a few takeaways from our conversation […]

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New Ways To Improve Data Management and Security

6 New Ways for Admins To Strengthen Data Management and Security

We know that as a Salesforce Admin, you love tackling high-impact projects‌. From streamlining processes to improving data quality and enhancing the user experience, if it’s going to help your business, it’s fair game.  But not every initiative needs to feel groundbreaking‌—‌some are simply necessary and part of your core responsibilities as a Salesforce Admin. […]

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