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By: Tag: Process Automation

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Brandon Van Galder on Automated Omni-Channel Routing

Today on the Salesforce Admins Podcast, we talk to Brandon Van Galder, Technical Consultant at Arkus, Inc. Join us as we chat about his tips for getting started with Flow, how omni-channel automation solved a big problem for him, and his tips for breaking into a Salesforce career. You should subscribe for the full episode, […]

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How #AwesomeAdmins Help Salesblazers Sell as a Team

Selling has become a team sport, with 81% of reps saying team selling helps them close deals. For Salesforce Admins, enabling a team selling approach can create both opportunity and some complexity. Team selling weaves in many of the core responsibilities admins practice each and every day, such as permission sets, security, and data management. […]

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Paolo Sambrano next to text that says "Design User Friendly Apps."

How I Solved It: Design User-Friendly Apps

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Paolo Sambrano solves an inefficient service desk experience using App Builder and Flow. Learn how he approached building his solution and his tips for developing admin skills. The problem A long, long time ago, someone (ahem, maybe a less-experienced me) built a service desk […]

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Well-Architected Automation with Tom Leddy

Today on the Salesforce Admins Podcast, we talk to Tom Leddy, Principal Evangelist, Architect Relations at Salesforce. Join us as we chat about how admins can build well-architected automation solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Tom Leddy. Salesforce Well-Architected Tom is here to […]

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Cloudy standing at a computer next to text that says, "5 Ways to Get Started with Screen Flows."

5 Ways to Get Started with Screen Flows

Salesforce Admins like you build efficiency and automation for your end users with great apps, pages, and automations. Screen flows are a powerful automation tool that allows you to create interactive workflows for your users with just a few clicks. With screen flows, you can create step-by-step workflows that include screens for data entry, decision […]

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Cloudy outside holding a laptop next to text that says, "What Is a Screen Flow?"

What Is a Screen Flow?

As an admin, there may be times where you want to simplify the process of gathering data from your end users by improving the user experience. This involves minimizing the number of screens and clicks needed to get the job done and increasing the overall efficiency of the process. You want to flex those declarative […]

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Image of Narender Singh next to text that says, "Automate This! — Approvals and Flow in Slack."

Automate This! — Boost User Productivity by Integrating Approvals and Flows in Slack

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. Automation allows you to remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode and accompanying blog post, Narender Singh will show […]

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Cloudy surrounded by greenery and text that says "What Is a Subflow?"

What Is a Subflow?

Ever find yourself building the same automation steps to solve different use cases, which results in slightly different flow solutions? So now you have clones of the same automation steps hanging out in multiple flows. And then, goodness forbid you have to make a change to those steps in all those flows? That can be […]

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