Big news for the Salesforce Admin community: The power of Flow Orchestration is officially at your fingertips. Previously a paid add-on, Orchestration is now a standard Flow type included for all Salesforce customers (subject to edition limits for Flow). For admins, this is more than just a product update. Flow Orchestration is a major toolkit […]
Flows are massive. You’re sitting there with a business requirement, staring at that “New Flow” screen, and you don’t know which flow type to choose. It can be intimidating, for sure. You may choose a flow type and start to build it, only to find out partway through that the flow type won’t work. Now, […]
Welcome to another episode of Kate Clicks Through It—where we don’t just talk Salesforce, we click through it! In each quick episode, I’ll guide you through a step-by-step tour of a key backend process to help you grow your Salesforce skills in ten minutes or less. Today, we’re diving into a powerful AI assistant for […]
Welcome to “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. This episode has a twist—the admin is me! Are you tired of manually reading customer emails or messages and copying that data into Salesforce? In this […]
2025 was a year of learning, experimentation, and celebration for Salesforce Admins. You strengthened your skills, explored your org in new ways, and connected with a thriving global community of peers. But more than anything, this year was about opportunity: the chance to step into a more strategic, high-impact role as automation and AI take […]
At Salesforce, we love giving our admin community a closer look at what’s coming next. In this post, our product managers share sneak peeks of upcoming innovations designed to make your work easier, more efficient, and more impactful. Even if you couldn’t make it to Dreamforce 2025, you can still get a front-row seat to […]
This blog is written by Jennifer Lee in collaboration with Jeremiah Peoples, Staff Developer Advocate at Slack. As Salesforce Admins, we’re all about creating incredible user experiences and driving efficiency for our business. But one of the biggest blockers we can help solve is that dreaded swivel chair. It’s a modern work challenge. You know […]
If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]
Flow has become the backbone of modern automation in Salesforce, giving admins and developers a powerful way to streamline business processes without writing code. With that power, adoption has grown rapidly across orgs of all sizes, but at enterprise scale, it comes with real responsibility. High-volume processes and mission-critical automations leave little room for error. […]
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