The best part about the Admin Track at Dreamforce? It’s for Admins, by Admins. And this year’s track was no exception. With a record-breaking 127 sessions, the #AwesomeAdmin Ohana had chances to learn, connect, have fun, and give back—all while attending theater or breakout sessions! And now, no matter where you are in the world, we want you to keep learning even after DF18 is a well-cherished memory. To help you do that, we’re bringing you our recap of the top 5 Process Automation sessions so you can continue your learning journey from the comfort of your laptop. Sit back, relax, and amp up your Process Automation skills!
Amplify Your User Experience with Lightning and Flow
Lightning and Flow opens up new possibilities for admins and for your users. In this session, we will demonstrate the new ways Flow can be utilized in your Lightning-enabled org, giving you the knowledge and tools to improve your users’ flow experience and adoption rates. You’ll learn about the possibilities and limitations of these two engines combined, a handful of use cases to inspire you, and what is coming on the horizon for Lightning + Flow.
Decoding Triggers for Admins
When troubleshooting an odd behavior, there’s nothing more frustrating than not knowing how all the pieces of your Salesforce org fit together. As a Salesforce admin, if your org uses triggers, you need to know how to work out what they do. This advanced session will help you decode the basic structure of a trigger and understand what role it plays in your org. If you currently work or plan to work with developers, you will learn the language they use and can better collaborate on how your triggers should work. If you’re planning on adding code to your admin toolbox, you’ll walk away knowing how to get started with triggers. You will also learn why some of the best practices in process automation are the same no matter whether they use point-and-click configuration or code.
Point, Click, Predict: How Salesforce Admins Enable Artificial Intelligence
Salesforce admins are the ones who will enable Einstein features to bring innovation to their business. This session will cover a rich spectrum of Einstein features across Sales Cloud, Service Cloud, Einstein Platform, Analytics, and Mobile. We’ll outline the steps we took, from identifying the use cases for each Einstein feature to enabling and driving adoption of the feature. You’ll walk away with a plethora of tips and best practices for rolling out Salesforce Einstein for your business.
Take Your Existing App to the Next Level: Add Flows and Declarative Processes
Join us to learn how to build the next generation of visual, process-based apps that will engage your customers, partners, and employees. We’ll showcase the power and versatility of Lightning Flow. You’ll leave knowing how to create a flow that works with your Lightning app, add and configure flows, and use embedded flows to connect to external data with your Lightning page, all without writing a single line of code.
No More Excuses. Today’s the Day You Learn Flow.
Trailblazers are harnessing the power of Flow to deliver no to low code automation solutions to their end-users. Flow can be very intimidating to a beginner. You’ll leave this session with a newfound confidence and the foundational building blocks to create your very first Flow. You’ll learn how to use the Cloud Flow Designer to build user interactive screens amplified with Lightning Components, and processes initiated with a click of the mouse or record save.
Hungry for MOAR Process Automation or DF18 content? Check out our page! Every track recording from DF18, all organized for you in one central location. Check it out 👀