Capturing insights from in-person meetings can be a challenge. Teams often rely on ad hoc transcription apps or personal note-taking to document conversations. That means important context stays outside of Salesforce — and admins are left trying to bring consistency and governance to information that never made it into the CRM in the first place. […]
Right off the bat you’ll notice our first new feature which is a handy view to the current status of your instance and info on any service events in the last 24 hours. It’s like 
