Spring is here and now is as good a time as any to do a bit of housekeeping … of your Salesforce org that is! And, we’re excited to equip you with all the tools you need to make it a breeze.
This month, Team Trailhead released a new badge called Data Quality as part of the Learn CRM Essentials trail. Earn this badge and you’ll discover strategies for assessing and improving the quality of your data in Salesforce.
There some great threads and groups on the Trailblazer Community to check out:
In today’s digital landscape, ensuring the security of customer data is one of the top priorities for Salesforce Admins. With the increasing frequency of security breaches, the need for robust protection of sensitive information is more critical than ever. Exposing services to the public internet inherently opens up vulnerabilities that can lead to unauthorized access, […]
Automation is one of our superpowers as Salesforce Admins, and modular flows make that power even stronger. If you’ve noticed, flows are everywhere! Your flow-building expertise is key to preparing your company for Agentforce by creating custom flow actions for agents. However, as we shift toward building autonomous agents, we must rethink our approach from […]
As 2024 comes to a close, it’s time to reflect on all that Salesforce Admins have accomplished. ✅ This year was packed with innovation, and one of the standout milestones was the launch of Agentforce, Salesforce’s new suite of assistive and autonomous agents. With Agentforce, you can build, customize, and deploy intelligent agents tailored to […]
