The London World Tour was the biggest Salesforce event outside of Dreamforce –thanks to the 9,600 attendees! Last Thursday at the ExCeL Centre, Admins brought incredible energy to the Trailhead Zone– from the standing-room-only Admin Theatre to the Ask the Expert booths, Admins were everywhere. Check out the photos of the fun here.
There was also a packed Admin User Group meeting on Tuesday where content for admins, by admins was shared. If you’re in London and haven’t joined the London Admin group on the Success Community, you should. It will be your go-to group for all admin-related questions AND a great community of new friends!
Salesforce Administrators are known to go above and beyond, making a lasting impact both inside and outside of their organizations. Before the keynote, Louise Lockie was awarded the London #AwesomeAdmin award due to her extensive work with an org of 300 users and onboarding 22 offices in 8 countries to Salesforce. Louise is also extremely involved in the local Salesforce community. She regularly speaks at user groups and co-leads the London Salesforce Women in Technology Group. Congrats, Louise!
Salesforce Administrators love to hear from other Admins. For the entire day, the Admin Theatre was bustling with Admins looking to learn from the community. The theatre presentations have been posted and are linked below.
Admin Theatre Presentations:
Integrate External Data with Lightning Connect by Bashrat Din
The Lightning Process Builder and The Growing Role of the Salesforce Admin by Adam Pearless
Achieving Awesome Adoption Through Training and Support by Louise Lockie
Blazing the Trail from Solo Admin to Center of Excellence by Jodi Wagner
Insight to Action with Wave Analytics and Custom Actions by Kerry Townsend
Data Migration Made Easy by Antonina Romanova
Service Nirvana with Salesforce Omni-Channel by Matthew Wade
Security and Your Salesforce Org by Francis Pindar
Drive Productivity and Collaboration with Salesforce Files Connect by Scott Gassmann
An Admin’s Role in Transforming a Charity for Success by Chris McIvor
Mastering Person Accounts by Fabrice Cathala
The New Features for Salesforce Admins session was presented by Mike Gerholdt and Gillian Madill and it was top rated. Thank you to all of the awesome Admins who packed the room and especially to those who stood in the back for the whole session!
Salesforce has launched the new Agentforce Builder, a brand-new experience for building agents powered by an enhanced version of the Atlas Reasoning Engine. For admins, this new builder represents a meaningful shift in how much control, clarity, and confidence you have when designing agent behavior. Previously, Atlas had a focus on retrieving and interpreting prompts. […]
Big news for the Salesforce Admin community: The power of Flow Orchestration is officially at your fingertips. Previously a paid add-on, Orchestration is now a standard Flow type included for all Salesforce customers (subject to edition limits for Flow). For admins, this is more than just a product update. Flow Orchestration is a major toolkit […]
The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]
