The London World Tour was the biggest Salesforce event outside of Dreamforce –thanks to the 9,600 attendees! Last Thursday at the ExCeL Centre, Admins brought incredible energy to the Trailhead Zone– from the standing-room-only Admin Theatre to the Ask the Expert booths, Admins were everywhere. Check out the photos of the fun here.
There was also a packed Admin User Group meeting on Tuesday where content for admins, by admins was shared. If you’re in London and haven’t joined the London Admin group on the Success Community, you should. It will be your go-to group for all admin-related questions AND a great community of new friends!
Salesforce Administrators are known to go above and beyond, making a lasting impact both inside and outside of their organizations. Before the keynote, Louise Lockie was awarded the London #AwesomeAdmin award due to her extensive work with an org of 300 users and onboarding 22 offices in 8 countries to Salesforce. Louise is also extremely involved in the local Salesforce community. She regularly speaks at user groups and co-leads the London Salesforce Women in Technology Group. Congrats, Louise!
Salesforce Administrators love to hear from other Admins. For the entire day, the Admin Theatre was bustling with Admins looking to learn from the community. The theatre presentations have been posted and are linked below.
Admin Theatre Presentations:
Integrate External Data with Lightning Connect by Bashrat Din
The Lightning Process Builder and The Growing Role of the Salesforce Admin by Adam Pearless
Achieving Awesome Adoption Through Training and Support by Louise Lockie
Blazing the Trail from Solo Admin to Center of Excellence by Jodi Wagner
Insight to Action with Wave Analytics and Custom Actions by Kerry Townsend
Data Migration Made Easy by Antonina Romanova
Service Nirvana with Salesforce Omni-Channel by Matthew Wade
Security and Your Salesforce Org by Francis Pindar
Drive Productivity and Collaboration with Salesforce Files Connect by Scott Gassmann
An Admin’s Role in Transforming a Charity for Success by Chris McIvor
Mastering Person Accounts by Fabrice Cathala
The New Features for Salesforce Admins session was presented by Mike Gerholdt and Gillian Madill and it was top rated. Thank you to all of the awesome Admins who packed the room and especially to those who stood in the back for the whole session!
If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]
Flow has become the backbone of modern automation in Salesforce, giving admins and developers a powerful way to streamline business processes without writing code. With that power, adoption has grown rapidly across orgs of all sizes, but at enterprise scale, it comes with real responsibility. High-volume processes and mission-critical automations leave little room for error. […]
It was so fun working with Mike Reynolds on an episode of Slack School, where we showed how easy it is to connect Salesforce and Slack. I, of course, played the role of Salesforce Admin. 😉 And Mike, the Slack admin. Slack is a conversational interface, the place where your employees work and collaborate. Salesforce […]
