The London World Tour was the biggest Salesforce event outside of Dreamforce –thanks to the 9,600 attendees! Last Thursday at the ExCeL Centre, Admins brought incredible energy to the Trailhead Zone– from the standing-room-only Admin Theatre to the Ask the Expert booths, Admins were everywhere. Check out the photos of the fun here.
There was also a packed Admin User Group meeting on Tuesday where content for admins, by admins was shared. If you’re in London and haven’t joined the London Admin group on the Success Community, you should. It will be your go-to group for all admin-related questions AND a great community of new friends!
Salesforce Administrators are known to go above and beyond, making a lasting impact both inside and outside of their organizations. Before the keynote, Louise Lockie was awarded the London #AwesomeAdmin award due to her extensive work with an org of 300 users and onboarding 22 offices in 8 countries to Salesforce. Louise is also extremely involved in the local Salesforce community. She regularly speaks at user groups and co-leads the London Salesforce Women in Technology Group. Congrats, Louise!
Salesforce Administrators love to hear from other Admins. For the entire day, the Admin Theatre was bustling with Admins looking to learn from the community. The theatre presentations have been posted and are linked below.
Admin Theatre Presentations:
Integrate External Data with Lightning Connect by Bashrat Din
The Lightning Process Builder and The Growing Role of the Salesforce Admin by Adam Pearless
Achieving Awesome Adoption Through Training and Support by Louise Lockie
Blazing the Trail from Solo Admin to Center of Excellence by Jodi Wagner
Insight to Action with Wave Analytics and Custom Actions by Kerry Townsend
Data Migration Made Easy by Antonina Romanova
Service Nirvana with Salesforce Omni-Channel by Matthew Wade
Security and Your Salesforce Org by Francis Pindar
Drive Productivity and Collaboration with Salesforce Files Connect by Scott Gassmann
An Admin’s Role in Transforming a Charity for Success by Chris McIvor
Mastering Person Accounts by Fabrice Cathala
The New Features for Salesforce Admins session was presented by Mike Gerholdt and Gillian Madill and it was top rated. Thank you to all of the awesome Admins who packed the room and especially to those who stood in the back for the whole session!
If there’s one thing every Salesforce Admin can agree on, it’s this: The easier you can build, troubleshoot, and iterate, the more impact you can make. And at TDX 2026, Salesforce will preview features that are all about removing friction, especially when it comes to working with Agentforce and Slack. With new capabilities designed to […]
Capturing insights from in-person meetings can be a challenge. Teams often rely on ad hoc transcription apps or personal note-taking to document conversations. That means important context stays outside of Salesforce — and admins are left trying to bring consistency and governance to information that never made it into the CRM in the first place. […]
Picture this: It’s release week. You’re prepping your orgs, coordinating with your stakeholders, and keeping a close eye on maintenance windows. Suddenly, your inbox is flooded with status alerts. You pause everything to sift through them, manually cross-referencing your specific instance names against hundreds of global updates, only to realize that none of those alerts […]
