As admins, you know that the needs of your business stretch beyond the bounds of a cookie-cutter approach—especially when it comes to integrations and automation. We kept this in mind as we built MuleSoft Composer for Salesforce, the no-code integrations and automation tool built for admins. Today, we are introducing a new formula editor feature […]


Admins like you often field questions from your business about Salesforce products, features, and value. As our offerings continue to expand, it can be difficult to stay up to date. Let’s break down what you need to know about Slack as a Salesforce Admin. Not just another communication channel Slack is a messaging app for […]

For the first time in a long time, the whole community is coming back together on April 27 and 28 in San Francisco for TrailblazerDX! During these two exciting days, admins, developers, architects, partners, entrepreneurs, and students will immerse themselves in a world-class learning experience that explores how to build apps on Customer 360, integrate […]

Slack is amazing for collaboration, but managing notifications across platforms, devices, and applications can get messy fast. Especially when you add in email, text messages, phone calls, and collaborative documents! I’m kind of getting a headache just thinking about it. I hate headaches. But you know what I love? Using technology really well. And guess […]

Whether you heard the news from Dreamforce last year or during the most recent Release Readiness Live, you heard it right: Flow is the future for automation at Salesforce! And don’t worry, we also heard you loud and clear that Flow isn’t the easiest tool to learn. There’s a strong need for additional enablement content […]

Emojis in Slack can do a lot: trigger a workflow when you react (a reactji), signal you’ve finished an action item, or help you celebrate a co-worker! Finding the perfect emoji can clarify your tone and bring some fun to your conversations. And there are tons of emojis available in Slack. But what if you […]

When I started learning Flow Builder as an admin, it was difficult to wrap my head around many of the concepts. “I’m not a developer!” I cried. “Doesn’t this tool exist so that you don’t have to be a developer?!” Although it’s true that you don’t need to know how to write code to use […]

As an #AwesomeAdmin, you’re responsible for the overall health of your Salesforce implementation. Your users depend on you to ensure that it continues to perform, even with large data volumes and increased throughput. But what happens as your business continues to grow? Do you experience seasonal shifts in demand? Does your team frequently release new […]

I’m not a ‘techie.’ My degree is in early childhood education. Sharing my passion for learning, seeing students master new skills, solving problems, and being part of a team that makes a difference were some of the amazing parts of being an early childhood educator. Despite all this, a few years ago, I knew I […]