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Salesforce Einstein character standing to the left of a wide computer monitor with a simulated prediction on the screen

Learn, Build, and Predict with Einstein AI

Update (July 31, 2020) – Based on feedback from the Trailblazer Community, we’ve decided to extend the contest to Friday, August 14!  Since we’ve embarked on our journey with Salesforce Einstein a couple of years ago, we’ve been listening to customers, Admins, and users. We’ve heard that you want to build intelligent apps but face […]

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TDX Tuesday: Champion Productivity with Service Cloud

Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: Champion […]

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Screenshot of lightning setup page

Take a Tour of Setup Home in Lightning Experience

Editor’s Note: This is one of our most popular posts, so we’ve updated it with the latest information and resources. You’ve probably been on a tour before at a museum, historical site, or even your best friend’s new home. Didn’t you learn a lot more than by stumbling through on your own? Well, consider this […]

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TDX Tuesday: Build Reports Lightning Fast

Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: Build […]

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How I Solved This: Intuitive Record Links

Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem, and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution yourself! Let’s take a look […]

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Learn AI with Salesforce: Skill Up to Build a Smarter Business

In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]

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Why DevOps Center Is Awesome for Salesforce Admins

Editor’s note – This blog has been updated from the original publication in June 2020 to reflect that DevOps Center is now Generally Available, as of December 9, 2022. Salesforce Admins have been waiting patiently for the past few years for updated tooling to manage changes and deployments in Salesforce. We’re happy to share that the wait […]

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