Salesforce is best known for its leadership position in B2B, but it also offers powerful solutions in B2C and for our customers who sell to individuals. The core feature for using Salesforce to manage B2C relationships is the “Person Account.” This feature has been around for quite a while, and thousands of organizations are using […]
This post is the first in the Lightning Experience Pro Tip blog series. Tune in for help integrating your org’s data and business-critical customizations with the productivity-enhancing features in Lightning Experience. We’ll look at ways to avoid common gotchas and work around some of the issues that may have you stumped. With the activity timeline in […]
Calling all Salesforce Admins! Let’s take a minute to get real about security. As a Salesforce Admin, security is an essential part of your job, just like it is for us — in fact, security is our number 1 priority at Salesforce. Now that the Summer ’17 release is here, there are even more ways […]
So tomorrow is your go live date for Salesforce. You built some really cool apps and features for your sales people and you can’t wait to roll them out. But then you think, “Will they actually use it?” A tactic many companies use is implementing a top-down policy. If it’s not in Salesforce, it doesn’t […]
The Salesforce Admin community delivered again! On June 1, 2017, we asked you to submit your best ideas for presenting at Dreamforce 2017 in the Admin Track. And then we waited… But not for long! Within the first 48 hours, we couldn’t refresh the dashboard fast enough to keep up with your submissions. It was so […]
Editor’s note: This post was updated on February 2, 2023, with the latest information and resources. Throughout my career, I have been to many events for Salesforce. Whether it’s a community event, Salesforce User Group, World Tour event, TrailblazerDX, or Dreamforce—feeling like you rocked an event doesn’t just happen. It takes planning, strategy, and a […]
Salesforce strives to offer great features and advanced capabilities of search in Salesforce, such as instant auto-suggestions as they type, machine-learnt relevance ranking and an awesome new search results interface in Lightning Experience. But, what if the results your users are looking for aren’t Salesforce records? Well, we’ve got a solution for that, too. As […]
Lightning in a Box is an enablement kit including everything an Admin or User Group leader would need to prepare and present an introduction to Lightning Experience to their team, stakeholders, and/or community. We created this with you in mind! As Admins, we are the ambassadors for new features and can help to guide our […]
I know you’ve heard it a million times, but I never get sick of saying (typing?) it: Here at Salesforce, Trust is our #1 value. Trust starts with Transparency, which is exactly why we pioneered cloud transparency by developing our Trust site (trust.salesforce.com) as a one-stop shop for customers to see the availability of their […]
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