Are you a Salesforce Admin managing multiple orgs? If so, Data Cloud One is the game-changer you’ve been waiting for. This new solution simplifies the complexities of using Data Cloud across multiple orgs, making it easy to access a unified Customer 360 profile and take action. Utilize powerful features like calculated insights, Data Cloud-triggered flows, […]
Editor’s Note: This post was updated on April 3, 2025, with the latest information and resources. As Salesforce Admins, you’re well-versed in delivering Salesforce features to your users and stakeholders. Salesforce Foundations makes it even easier for you to get the most out of Salesforce by adding cross-department features built into your existing CRM. Salesforce […]
As a Salesforce Admin, the challenge of staying current with each new release and effectively rolling out Salesforce’s continuous innovations can be overwhelming. In today’s fast-evolving tech landscape, keeping track of numerous products, features, and updates is no small feat. But there’s good news for those managing Sales Cloud instances! With Winter ’25 coming up, […]
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Dee Ervin searched unsearchable field data […]
In your role, you may struggle to bring innovation to your organization, especially if the process involved is already well-defined. Or maybe you just need a way to uncover best practices and additional depth on features and capabilities you already use. These two opportunities are the essence of My Service Journey, a new tool to […]
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Anne Powell created a Lightning page […]
Most admins don’t have the luxury of managing only a single Salesforce instance. Frequently, data is strewn across multiple orgs and can be difficult to integrate. That’s where Data Cloud comes in, providing the ability to create a single source of truth across Salesforce orgs. Even if you are the lucky admin with a single […]
As a Salesforce Admin, you know how important it is to get timely feedback on solutions your users rely on. When it comes to solutions like Einstein Copilot—where the user interface (UI) is pervasive, operates in real time, and might give slightly different answers to different users—how can you stay ahead on the robustness of […]
As an admin, you’ve probably heard of Data Cloud, but maybe you haven’t prioritized it right away because you have other company challenges to address. Well, now’s the time to move Data Cloud to the top and dig in. If you’re thinking, “What is Data Cloud? Can you break it down for me?”, you’re in […]
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.