Training your users used to be an event — from getting the materials together, to booking a conference room, and let’s not even talk about trying to agree on a time. Not to mention the fact that everyone had an opinion about the coffee being served! So let’s be honest: Big training events are dated […]
Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Let’s take a look at […]
Editor’s Note: This post was updated on October 6, 2021, with the latest information and resources. Adoption. It’s the one word that never seems to fade wherever you may stand in your customer journey. And it’s no wonder why: Understanding how to help your organization and end users adopt, or start using and loving their […]
The year is coming to a close, and it is a perfect moment to look back and reflect on all we’ve enjoyed and accomplished in 2019. #AwesomeAdmins learned a lot last year, whether through Trailhead badges, blog posts or videos. We’ve rounded up some of our most popular pieces of content from 2019. If you […]
Welcome to “Five Things for Salesforce Admins”— a blog series where we dive into various Salesforce features and talk about five ways you may not have thought about using them before! One of the biggest challenges that Salesforce Administrators face is getting end-users to use the system regularly. Often there is a rush of excitement […]
Today on the Salesforce Admins Podcast, we have another live interview from the Sydney World Tour, this time with Lorna O’Callaghan, Salesforce Lead at Suncorp Group. She shares how her experience as a Medieval history masters student has translated into a career in tech. Join us as we talk about the keys to leading a […]
Today on the Salesforce Admins Podcast we’ve got the one and only Megan Petersen, Senior Manager of Trailhead Marketing out of Sydney, Australia. We’ll be talking about how Trailhead can help you drive Salesforce adoption at your company. More about this Insights session: using Trail Tracker, Chatter groups, and Trailmix to boost Trailhead at your […]
When we talk about adoption and Salesforce implementations, we often talk about Carrots and Sticks. A Carrot presents a benefit to your end user— when they engage with your app in the desired fashion they get something positive out of the interaction. A Stick is a penalty or negative consequence for a user using an […]
Adoption is a key component to every Salesforce Admin’s success. If you’re ready to take adoption to the next level, let’s talk about Emoji ?! Emoji are everywhere! You’ve probably had text message conversations consisting entirely of emoji! According to emojipedia, there are 2,666 emoji and the most popular one is ?. If you want […]
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.