Laura Etzler

Laura Etzler is the Volunteer Manager for Ombudsman Cloud Care (OCC). After stepping down from her position as Ombudsman for the USS Theodore Roosevelt in July of 2020, she took some time to breathe before diving headfirst into OCC. She recently gained her Salesforce Admin Certification and is trying to find balance among working, volunteering, parenting, being a Navy spouse, and training a 9-month-old puppy.

How I Solved This: Training Happy End Users in Salesforce

Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Let’s take a look at […]