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New Ways To Improve Data Management and Security

6 New Ways for Admins To Strengthen Data Management and Security

We know that as a Salesforce Admin, you love tackling high-impact projects‌. From streamlining processes to improving data quality and enhancing the user experience, if it’s going to help your business, it’s fair game.  But not every initiative needs to feel groundbreaking‌—‌some are simply necessary and part of your core responsibilities as a Salesforce Admin. […]

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Test your way to smarter Service Replies

Test Your Way to Smarter Service Replies Using Prompt Builder

If your service reps are feeling the pressure, they’re not alone. According to the latest State of Service report, 86% say customer expectations are higher than ever. That’s where you come in. As an admin, you’re the one making sure your team has the tools to meet those expectations. Enter: Service Replies. This artificial intelligence […]

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How Data Cloud Enhances Contextual AI for Salesforce Admins

Today on the Salesforce Admins Podcast, we talk to Mehmet Orun, SVP, GM, and Data Strategist at PeerNova. Join us as we chat about how to use Data Cloud to create trustworthy AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mehmet Orun. How Data […]

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A podcast graphic announces a Salesforce Agentforce episode.

Building Secure AI Agents with Salesforce Agentforce

Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about his recent presentation at TDX and how to build secure, reliable AI experiences with Agentforce. You should subscribe for the full episode, but here are a few takeaways from our conversation […]

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AI-Powered Dynamic Layouts for Salesforce Admins

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about the future of AI-powered customization that’s coming with Generative Canvas. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal.  Build dynamic experiences for […]

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