Editor’s note: This post was updated on June 27, 2024, with the latest information and resources. Multi-factor authentication (MFA) is one of the easiest and most effective ways to protect user accounts against cybersecurity threats. It’s such an important safeguard that Salesforce made it a contractual requirement to use MFA when accessing Salesforce products. That […]


This post is a follow-up to a packed session we held at #DF22 called “The Future of User Management.” We want to provide a summary of the session for those of you who weren’t able to get into the session due to room capacity or weren’t able to attend Dreamforce in person. Our session at […]

The first habit we covered in our Essential Habits for Salesforce Admins Trailhead Module was user management, because making sure your users have the right access to the right data, at the right time, is key to your success as an admin. One major component in ensuring your users have that access is Permission Set […]

Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about the amazing user management super app he built and how you can approach building apps to be an even more awesome admin. You should subscribe for the full episode, but here are a […]

As Salesforce Admins, there are a number of important skills we need to develop in order to be successful in our roles and careers. In my opinion, none of these are as crucial as user management. After all, without users we wouldn’t have anyone working in the system. In this blog, I’ll explain the two […]

Editor’s note: This post was updated on December 7, 2023, with the latest information and resources. Managing users is a core Salesforce Admin skill. One component of this skill is ensuring that all users have access to the right data so they can do their jobs. Another component is data security. As admins, we must […]

“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Director of Product Management, Cheryl Feldman. We’ll dive into how you can get started with permissions, how to solve common […]

In a previously published blog post, Why You Should Add Custom Permissions to Your #AwesomeAdmin Tool Belt, I introduced you to custom permissions. While this feature has been around since Winter ’15, it still remains fairly unknown and underutilized by the admin community. Now’s the time, #AwesomeAdmins — use this superpower to lock or unlock […]

Editor’s note: As of January 2022, Essential Habits for Salesforce Admins has been refreshed and is now available as a Trailhead module. This blog post was updated in October 2022 to reflect the content changes. Learn more about the user management habits that will help you succeed in your role in the new Essential Habits […]