Tammy Rahn

Tammy is a content architect at Salesforce. Her professional mission is to create the content strategies and resources that help customers maximize the value of their Salesforce investment. When she's not working, she’s traveling to destinations of color and light—or trying to keep her houseplants alive.

Get Ready for MFA: Tips to Help Users Recover Access

Get Ready for Multi-Factor Authentication: Tips to Help Users Recover Access

As an #AwesomeAdmin, part of your role is managing and maintaining user access. So when multi-factor authentication (MFA) goes into effect for your org–whether you’re turning it on yourself or waiting for Salesforce to auto-enable it for you–it’s important to know how to resolve MFA-related access issues that users may encounter. Access issues typically fall […]

Astro with a clipboard under text that says "Get Ready for MFA: Prepare Your End-Users"

Get Ready for Multi-Factor Authentication: Prepare Your End-Users

With multi-factor authentication (MFA) auto-enablement for Salesforce orgs on the horizon, you might be wondering how to prepare your users for this change. We’ve got you covered! Busy people aren’t always receptive to change. To hit the right notes with your Salesforce users, share why MFA is a critical security measure and help everyone quickly […]

Blaze and Astro standing on a field holding a security shield.

Get Ready for Multi-Factor Authentication: Plan for Auto-Enablement

Editor’s note: This post was updated on November 6, 2023, with the latest information and resources. Multi-factor authentication (MFA) is one of the easiest and most effective ways to protect user accounts against cybersecurity threats. It’s such an important safeguard that Salesforce made it a contractual requirement to use MFA when accessing Salesforce products. That […]

Astro standing on the grass with a Salesforce blue background holding a security sign. There is a Mac monitor with a screenshot of the new Multi Factor Authentication Assistant shown

Your One-Stop Shop for Salesforce Multi-Factor Authentication

As an #AwesomeAdmin, you’re faced with a security landscape where cyber attacks are on the rise, and you know the importance of protecting your Salesforce data. But did you know that the dutiful old password isn’t up to the task these days? Borrowing from Jane Austen, it’s a truth universally acknowledged that a single password […]


The One-Stop Shop for Your Lightning Experience Transition

As busy as we all are, it’s no wonder that destinations delivering everything and the kitchen sink are so popular. These days, time is simply too precious to waste on hunting and gathering. So as you work on moving your Salesforce org to Lightning Experience, wouldn’t it be great if there was a one-stop shop […]


Pro Tip: Upgrade Your Salesforce Apps for Lightning Experience

Tune into the Lightning Experience Pro Tips blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. Let’s talk about Salesforce apps. You know, those collections of tabs that work together for specific teams or roles in your org. You’ve probably invested time in setting up a […]


Pro Tip: Tailor the Activity Timeline for Your Lightning Experience Users

This post is the first in the Lightning Experience Pro Tip blog series. Tune in for help integrating your org’s data and business-critical customizations with the productivity-enhancing features in Lightning Experience. We’ll look at ways to avoid common gotchas and work around some of the issues that may have you stumped. With the activity timeline in […]