Welcome to “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. This episode has a twist—the admin is me! Are you tired of manually reading customer emails or messages and copying that data into Salesforce? In this […]


Salesforce Administrators love to hear from other Admins. For the entire day, the Admin Theatre was bustling with Admins looking to learn from the community. The theatre presentations have been posted and are linked below.
The New Features for Salesforce Admins session was presented by Mike Gerholdt and Gillian Madill and it was top rated. Thank you to all of the awesome Admins who packed the room and especially to those who stood in the back for the whole session!
