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Latest Blog Posts, Podcasts and Videos

How to Find Your First Agentforce Use Case

How to Find Your First Agentforce Use Case

Your first Agentforce use case does not need to transform the entire company. That was one of the clearest takeaways from my Salesforce Admins Podcast conversation with Kacie Molina. It’s easy to leave an Agentforce demo thinking you need to invent one big, impressive agent. A better place to begin is with a small problem […]

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Post-Meeting Voice Notes: What Admins Need to Know

If you’ve already enabled the In-Person Meeting Assistant, you’ve solved the problem of capturing live meeting transcripts. But what happens when the meeting ends without one?  Maybe the customer didn’t consent to live recording. Maybe the rep forgot to start it. Maybe it was an impromptu conversation in the lobby that turned into a real […]

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Salesforce Administrator Profile

You build and manage trusted solutions on the Salesforce Platform. You configure, automate and optimize Salesforce to ensure org health and maximize value. Core responsibilities include managing Salesforce users, data, security, analytics, and products.

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Dive into Product Resources for Admins

Analytics
Visualize data and drive insights with Einstein Analytics, Reports & Dashboards, and Tableau.
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App Building
Use low-code tools to customize your Salesforce org.
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Automation
Create end-to-end workflows for any industry with declarative process automation.
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Integration
Connect apps and data to Salesforce and automate integrations quickly and easily.
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Release Resources
Get release ready with all the resources you need to prepare for the next release.
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Salesforce Einstein
Innovate fast with AI in the Salesforce Platform
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Security
Maintain a healthy, secure org with these latest resources.
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