In just a few weeks, I’m taking the Salesforce Admin Certification Exam. Although I’ve been using Salesforce for years, I’ve never taken the leap to get certified. It’s time to get that first certification! How am I preparing for the exam? Prioritize subject areas My incredible fellow Admin Evangelist LeeAnne Templeman shared this study guide […]


Let’s face it, change can be scary. Especially in technology. I want to change the way you think about change. Change can be a positive thing — if managed smartly. You can reduce the stress, fear, and uncertainty of rolling out changes, by embracing a core set of strategies. Our Salesforce engineers come up with […]

The Salesforce community is awesome, and I want to make it even MOAR awesome. I need your help. I need you to go to coffee. Why? Going to coffee is a way to build authentic personal connections. Those connections are important for your career and good for the community. In fact, going to coffee can […]

After spending some quality time with the Summer 16 release notes it has become clear to me that staying in Classic is limiting my users from taking advantage of some amazing features! This summer, Salesforce will launch its 50th release in just 17 years, and in my opinion one of its best. As an Admin […]

This summer we will be hosting a conference focused on learning and developing on the Salesforce platform. Whether you’re a Salesforce Developer or Admin, TrailheaDX will offer plenty of paths to explore. Visionary leaders will take the stage to share their latest innovations and inspire new ones. Salesforce engineers, product managers and community thought-leaders will […]

There is no such thing as a pristine org. Every org has a few stray text fields here, or close-to-duplicate security profiles there. But what if your org is fraught with issues…like, let’s say a custom object where the same 13 questions are asked 30 times (13×30=390 fields), or a formula field whose compiled character […]

We want YOU to present at Dreamforce! Dreamforce is coming, and we need #AwesomeAdmin content for the Admin Track! The Admin Track at Dreamforce 2016 is the platform for Admins to deliver and absorb engaging, actionable, and memorable content that helps them become awesome Salesforce Admins, drive success for their business, and elevate their careers. […]

Everyone’s excited about Lightning Experience. While activating Lightning Experience is literally a flip of the switch, Admins should know that there is a bit of homework that needs to be done before activation. So, how do you know if Lightning Experience is ready for your org? We first need to understand the basics. Lightning is […]

Salesforce Administrators are the ambassadors, leaders, and experts for all things Salesforce at their organizations. And a key part of being the Salesforce expert for your company is staying up to date on technologies available that can impact your business whether they are new tools you can take advantage of or updates to features that you […]