TLS 1.0 Disablement: What You Need to Know

By

Don’t know about you, but we’re so excited that it’s finally spring. Depending on where you live (all over the world, according to our data!), snow is melting, birds are chirping and the chill of winter is finally wearing off.

For some of us, spring also marks the time for spring cleaning — a time for getting rid of unnecessary clutter and preparing for the year ahead. In honor of this event, we’re showing our love of securing your data by disabling TLS 1.0 in favor of more secure versions 1.1 or higher. Wait…what?

What is TLS?

To align with security industry best practices and protect the safety of your data, Salesforce is requiring an upgrade to TLS 1.1 or higher by July 22, 2017. On that date, we will disable TLS 1.0. This disablement will impact your Salesforce environment, so it’s best to prepare in advance (sooner rather than later) for this change.

You’re probably wondering, what is TLS? Simply put, it’s an encryption protocol that helps us, and other technology vendors, keep your data safe. In order to keep doing this, we must keep the Salesforce product compatible with current versions of TLS encryption. According to industry standards, it’s time for an update!

How Do I Prepare?

In order to keep your Salesforce environment running with zero user interruption, you must be prepared to use TLS versions 1.1 or higher by July 22, 2017. Though the level of impact and action required will vary based on your Salesforce environment, not transitioning on time could cause disruption in service areas such as:

  • User browser access to Salesforce
  • API integrations
  • Email integration products (Lightning for Outlook, Lightning Sync, Salesforce for Outlook)
  • Communities and Sites

The transition will happen for all customers at the same time on July 22nd, and as long as you’ve already made the proper updates, there will be no downtime to your environment when we flip the switch to TLS 1.1.

We know—the thought of your sales team not being able to access Salesforce for any amount of time and bringing business to a halt is unsettling. The last thing we want is for your internal customers (or boss) calling and asking why they can’t access their accounts. Which is why we’ve put together a ton of info to help you with this transition.

How to Make Your Transition Successful

The trick is: plan early and get started soon. Many of the Salesforce products and developer tools are already compatible with TLS 1.1 and higher, so this transition is necessary and will improve security across the board for you and your users.

For specific instructions on how to make the change from TLS 1.0, read this helpful What You Need to Know article. More detailed information can also be found in the following resources:

Image of Mia Pacey next to text that says "Skills for Success: Security Management."

Hone Your Security Management Skills as a Salesforce Admin

As Salesforce Admins, we work with important data and have a powerful platform at our fingertips. But as the saying goes, with great power comes great responsibility. You, as an admin, must promote a culture of positive security controls, protect your organization’s data from unauthorized access, and be security responsible. You play a crucial role […]

READ MORE
Green meadow and text that says "Admin Configuration Kit: Security & Visibility."

Design User Security and Visibility with This Admin Configuration Kit

What’s an Admin Configuration Kit? Let’s set the scene. You’re an admin. You’ve talked to your users. You know what they want, functionally, but you don’t know how to configure it. You don’t even know what you’re supposed to configure! Normally at this point, you’d start searching Google, Help & Training, Trailhead, the Trailblazer Community, […]

READ MORE
Ruth and Cloudy having a picnic next to text that says "Learn MOAR: #5 Event Monitoring."

Learn MOAR in Spring ’22 with Event Monitoring 💻

Follow and complete a Learn MOAR Spring ’22 trailmix for admins or developers by March 31, 2022, 11:59 p.m. PT, to earn a special community badge and enter for a chance to win one of five $200 USD Salesforce Certification vouchers. Learn how to participate and review the Official Rules by visiting the Trailhead Quests […]

READ MORE

Have an Idea for a Story?

We are all about the community and sharing ideas.
Do you have an interesting idea or useful tip that you want to share?

SHARE YOUR IDEA