Admins and Developers have a myriad of tools at their disposal—from APIs and Apex code, to workflow rules and page layouts. But with Flow, that toolbox just got exponentially bigger. With Flow, we open up the power of the platform to the declarative developer, and the best part about Flow is that it doesn’t require […]


Steve Williams is a Cloud Solutions Architect for a global high tech firm and has been working with Salesforce as a Business Analyst and Admin for 7 years. He is the leader of the Kitchener User Group up there in Canada and is a huge fan and advocate of the Salesforce Community. His non-Salesforce time […]

New in the Summer ’14 Release is the ability to mass delete reports- which is awesome! And if you haven’t read the Summer ’14 release notes you can see them here. With that new functionality comes some clean up. As a Salesforce Admin we can’t just go around deleting reports. Even though they may look […]

I don’t know code. But I love Salesforce and I’m pretty good at the declarative stuff. Let me help you, let me be your ButtonClick Admin!

This weekend I had the chance to watch Moneyball again. For those of you have not seen the movie I’ll make it easy and give you a link to synopsis. Now, if you have seen the movie you might be wondering- “what does this have to do with Salesforce?” Well, everything. Thinking back to my […]

I love my mom. I even took her to a Customer Company Tour stop in Minneapolis. She was completely overwhelmed by everything she saw. During the keynote address she whispered to me “I don’t really understand everything he’s talking about, but it he is a really good speaker.” Now I know that a lot of […]

Last week I was listening to Shell Black on the Button Click Admin Podcast and something that was said really resonated with me. Shell Black was talking about the differences between an “order taking admin” and that of a consultant. I immediately started to think when admins make that progression from just doing what they’re […]

Time. That one pesky commodity that just doesn’t stand still. Our society has been fortunate enough to see technology explode an exponential rate, allowing everyone to do more and in better ways. But while the quantity of work to be done has grown, time still moves at the same rate. This can be especially troubling […]

What an exciting weekend this has been. I decided I needed a new hobby and went old-school. I actually stopped by a Radio Shack store and bought a starter Arduino kit. For most of us (including me) the Dreamforce 2013 keynote was one of the first times we understood how the connection between software and […]