From the Admin keynote to the Admin zone, Dreamforce 14 was definitely the year of the Admin. It was so cool to have access to hundreds of Admin experts and sessions designed to make an admin’s life easier. In one of my DF14 breakouts I shared my top 5 tips for user management, because—let’s face […]
Chances are good that if I’m out for a walk there is a Taylor Swift song on rotation. One day after a walk a few news items showed up in my Facebook feed about Taylor Swift, curiously I clicked on them. After reading them I learned that Taylor Swift is great at creating memorable experiences. As […]
The Salesforce Winter 15 release was packed with exciting new features for Admins- Lightning Process Builder, Data.com Duplication, and many more. There is one you shouldn’t overlook and that is the Salesforce1 Wizard. If you listen to the ButtonClickAdmin Podcast you have heard Gillian say numerous times that “Admins live in the setup menu” so […]
For Salesforce Admins Christmas came early this year with Lightning Process Builder- which is among the many epic features in the Winter ’15 release. We did an amazing demo in the Admin Keynote at Dreamforce this year to show the Lightning Process Builder in action, as we prepared for the keynote the real power of […]
This last weekend I re-watched Apollo 13. I love that movie and from what I’m told it’s a great retelling of that moment in history. One scene that struck me and inspired this post is a speech by Gene Kranz (Ed Harris), where in a room full of disagreeing engineers he says: “Let’s work the problem […]
This is the year of the Salesforce admin! At Dreamforce 2014 we inspired you to be great business leaders, helped you harness your superhero powers, and empowered you to help others succeed. We devoted an entire zone to helping you hone your superhero skills and with an energetic keynote we turned the spotlight on you to […]
On my work desk I keep a few books that are my go-to reference guides, I use them almost everyday. And despite having almost constant access to the internet I still use these few books. As a new Salesforce Admin or even an experienced one the vast amount of resources that you have access to […]
“Can you spend an hour or two getting so-and-so up to speed on Salesforce”? I would have to say that sentence is my number two pet peeve next to “Can you dump this in Salesforce?”. But that aside, what do you do when you need to swap out Admins or bring a new Salesforce Admin […]
Editor’s note: This is a popular blog post, so we’ve updated it with the latest information and resources on September 8, 2020. In my experience, the email or phone call starts out something like this: “I clicked on this [insert link, account, etc. here] and I’m getting an ‘Insufficient Privileges’ error… I know I should […]
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