I recently read a very interesting article about the behind-the-scenes truths in sales and it inspired me think about the truths of consulting. Having worked on a few consulting projects, I reached out to the Cloud for Good team who has worked on hundreds of implementation projects and here is what they came up with: 1. We […]


It’s that time of year again. The birds are chirping, flowers are blooming, and… and who am I kidding? It’s January and I’m frozen. But that doesn’t mean it can’t be spring in your Salesforce org. Yes, it’s that time of year again. Time to get ready for a Spring release and many new features! […]

Last week we kicked off our series introducing our #AwesomeAdmin Superheroes and their journey through Trailhead. With Trailhead, Salesforce Admins can learn how to build cloud apps for free with fun, interactive tutorials. In the coming weeks we will introduce you to each Superhero and how they blazed their own trail, followed learning paths at their own […]

This week we are kicking off our series introducing our #AwesomeAdmin Superheroes and their journey through Trailhead. With Trailhead, Salesforce Admins can learn how to build cloud apps for free with fun, interactive tutorials. In the coming weeks we will introduce you to each Superhero and how they blazed their own trail, followed learning paths at […]

As Admins the bombardment of requests is spectacular. We attempt to solve these challenges with our ingenuity and using the tools that Salesforce delivers to us. The reality is that there is an AppExchange chock full of apps to assist us with extending salesforce around particular challenges. Literally thousands of apps and extensions live on […]

It’s easy to get caught up in all of the business process and problems you are trying to address at your company, and when you add learning a new platform on top of that- well, it can be overwhelming. This year Salesforce launched Trailhead, a fun and creative way to learn the platform. I highly […]

You knew it from the moment you created your first field. Nothing about you physically changed, but your business did. It was more productive because you had one more piece of data to help everyone serve your customers better. So you added a workflow, then a validation rule, and maybe a couple page layouts. Before […]

From the Admin keynote to the Admin zone, Dreamforce 14 was definitely the year of the Admin. It was so cool to have access to hundreds of Admin experts and sessions designed to make an admin’s life easier. In one of my DF14 breakouts I shared my top 5 tips for user management, because—let’s face […]

Chances are good that if I’m out for a walk there is a Taylor Swift song on rotation. One day after a walk a few news items showed up in my Facebook feed about Taylor Swift, curiously I clicked on them. After reading them I learned that Taylor Swift is great at creating memorable experiences. As […]