Last week I was listening to Shell Black on the Button Click Admin Podcast and something that was said really resonated with me. Shell Black was talking about the differences between an “order taking admin” and that of a consultant. I immediately started to think when admins make that progression from just doing what they’re […]
Time. That one pesky commodity that just doesn’t stand still. Our society has been fortunate enough to see technology explode an exponential rate, allowing everyone to do more and in better ways. But while the quantity of work to be done has grown, time still moves at the same rate. This can be especially troubling […]
What an exciting weekend this has been. I decided I needed a new hobby and went old-school. I actually stopped by a Radio Shack store and bought a starter Arduino kit. For most of us (including me) the Dreamforce 2013 keynote was one of the first times we understood how the connection between software and […]
It was about a year ago that Mark Slayton wrote about Salesforce Global variables, it’s a great post and if you haven’t read it already I want you to add it to your reading list. Last week I was doing some work on the org that Jared and I use to manage the podcast- yes […]
From now on I’m going to refer to SXSW as “Nerd Spring Break”. This year was filled with great conversations, a ton of learning, and enlightenment. As a blogger and podcaster there were a ton of people to connect with and as a Salesforce Admin there were many lessons to learn and new technology advancements […]
As a Single Salesforce admin for my org, I wear many hats. I’m the admin, the developer, the business analyst, and the consultant. But my role is part of Sales Operations, so I’m also a data guy, a communications guy, and overall a support guy. But did I also mention the life I live outside […]
There are plenty of posts that tell you how to create a workflow. But very few, if any, tell you how to work with an over-caffeinated boss who wants emails sent to five different people based on every status update of a lead. Or how you deal with a room full of users who want […]
Hi, my name is Dale Ziegler, and I have been a single Admin since January 2011. I’m happily married, so not that kind of single. In this context, single Admin means I don’t have a team of developers on staff, or any other Admins to help keep the lights on in my company’s Salesforce.com org. […]
As a Salesforce Admin there is nothing more frustration than low adoption rates. You have helped to build the vision and see the use cases that the application can solve, but ultimately your users are blinded by the technology. So you work with Management to offer carrots and decide on sticks, you spend time doing […]
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