Shout-out to all my fellow Flownatics! Do you love Salesforce Flow? Of course you do! As a former customer and community member, I’ve loved Salesforce Flow for a very long time. But when I joined Salesforce and the Automation Services Content and Communications Experience (documentation) team, I was surprised to learn just how much love […]


“What is business value?” To me, it’s being described as a ‘wizard’ by my Salesforce users and making their lives easier every day by being an #AwesomeAdmin. However, it’s not unusual to hear from people within a company that they don’t actually understand what a Salesforce Administrator does, or how exactly they add value to […]

It’s time to mark your calendars for the next Salesforce Release, Summer ’21! Here are the most important dates you’ll want to mark in your calendar. You can also review release dates and sandbox preview information on the corporate blog here. April 15: Get early access to the release by signing up for a Pre-Release […]

We’re excited to introduce #AwesomeAdmins Automate with Salesforce Flow, a brand new, three-part Trailhead LIVE series premiering this month that is all about how YOU can start automating business processes today. Over 3 weeks, we’ll focus on building beginner to advanced flows. Whether you’re just getting started with automation or you’re a #Flownatic and automation […]

As a Salesforce Admin, you implement tools to reduce busywork for sales teams so that they can focus on the more important stuff. You know, like working on actual deals. One common busywork rabbit hole is the never-ending task of keeping data up to date between Salesforce and email and calendar applications. Einstein Activity Capture […]

#AwesomeAdmins, if you know about Flow, you know the power of automation. In fact, ever since Salesforce launched in 1999, our focus has been on automation — beginning with transforming sales. Over the years, we’ve built low-code tools to help you automate business processes and actions, such as Flow and Einstein Next Best Action. Now, […]

As Salesforce Administrators, you solve business challenges for your organizations. You make processes more efficient by automating repetitive tasks. You provide meaningful insights using reports and dashboards. And in this work-from-anywhere world, you design mobile solutions to increase productivity and help your users. You also customize the Salesforce Platform to personalize the user experience. You […]

Editor’s note: This post was updated on February 7, 2022, with the latest information and resources. As a result of tremendous customer feedback early last year, we reinstated our Data Recovery Service. At that time, we heard that you relied on this functionality as your backup and restore strategy, as there was no other Salesforce […]

The management of integrations between systems is becoming increasingly more important as companies leverage more systems and users continue to demand access to everything from anywhere. Recent data tells us the overwhelming majority of line of business teams agree that employees need easy access to data in order to deliver projects faster, especially as new […]