No matter the size of your organization, or how many admins you have on your team (if you have a team!), one of the last things you probably enjoy doing is writing documentation. I hear you—it’s hard to start writing documentation, know what to capture, and figure out where to put it so you’ll actually […]

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Jen Cole solves an inefficient fulfillment and sales process using MuleSoft Composer. Learn how she approached building her solution and her tips for developing admin skills. The problem Once upon a time, not so long ago, I was asked to fix an inefficient sales […]

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. Automation allows you to remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, let’s see how Jennifer Cole increased efficiency for […]

We have a pretty cool job as Salesforce Admins. Using our own creativity—and clever solutions we find on Trailhead, in blog posts, through the Trailblazer Community, and alongside the tools Salesforce offers—we can implement solutions that bring success to companies now. And no two days are the same, which is both exciting and fun. But, […]

As an #AwesomeAdmin, I love Flow. Salesforce Flow that is. With its flexibility and powerful actions, it turns non-coding awesome admins like me into rockstars in the face of our businesses. So, when MuleSoft Composer for Salesforce hit the scene, introducing itself as an admin-level solution to integrate systems, looking and feeling like Salesforce Flow, […]