Editor’s note: This post was updated on June 1, 2023, with the latest information and resources. When you implement Salesforce (or take over an existing implementation), you often need to integrate Salesforce with other systems. In this blog, we’ll discuss what integration means, why customers choose to use integration tools, and how you can get […]


I enjoy talking with aspiring Salesforce Admins about their Salesforce journeys. One of the first questions I often get asked is, “How did you find your first job in the Salesforce ecosystem?” Honestly, in my case, there was a great deal of luck involved — but as the saying goes, luck is what happens when […]

You may have seen the announcement we recently made that beginning on February 1, 2022, Salesforce will start requiring all customers to implement multi-factor authentication (MFA). If so, you already know that MFA is one of the easiest, most effective ways to help prevent unauthorized account access and safeguard your Salesforce data. And in case […]

Key business problem: In order for the National Aquarium to reopen during the COVID-19 pandemic, we needed guests to make advance reservations so that we could limit the number of guests in the building to allow for social distancing. Background: In order to enter the National Aquarium, people need to purchase tickets. General Admission ticket […]

Editor’s Note: This post was updated on October 6, 2021, with the latest information and resources. Adoption. It’s the one word that never seems to fade wherever you may stand in your customer journey. And it’s no wonder why: Understanding how to help your organization and end users adopt, or start using and loving their […]

The right level of user access is critical to security, and as an #AwesomeAdmin, you play a key role in strengthening the security of your org. With many of us working from home these days, hackers are increasing their efforts with phishing attacks targeting user credentials. The cybersecurity threat landscape is always evolving to include […]

I knew that I wanted to be involved in business since I was 16 years old. However, I didn’t always know how I would contribute. After earning my bachelor’s degree and MBA in Marketing, I turned to Salesforce to develop technology skills, and this created an immediate opportunity for me to change businesses for the […]

As you’ve probably heard, Trust is our #1 value here at Salesforce. We take your data security seriously. That’s why we encourage admins to implement multi-factor authentication (MFA) for your org logins. Multi-factor authentication (MFA) is an effective way to increase protection for user accounts against common threats like phishing attacks, credential stuffing, and account […]

Editor’s note: The contractual requirement to log in with multi-factor authentication (MFA) is in effect. This post was updated on June 27, 2024, with the latest information and resources. It feels like we’ve talked about security a lot in the past year, doesn’t it? Whether you tuned into #LowCodeLove on Trailhead Live, read about washing […]