Tune into the Lightning Experience Pro Tips blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. As you make the move to Lightning Experience, your users might be asking why Lightning Experience lets you add only one kind of file while Salesforce Classic has several different […]


Admins are blazing incredible new trails with Lightning Experience every day: building new apps, automating businesses, and creating new careers. We’re excited to bring you three new #AwesomeAdmin Lightning Stories! Our new videos of Lightning trailblazers highlight what they love most about Lightning Experience. Susan enjoys being able to change the views within Kanban to better suit […]

You have the lead Sam Thacker at Roadrunner Supply with a phone number but no email. Then you notice a contact named Sam Thacker with an email but no phone number. And then there’s another lead named Sam Thacker at Acme Supply with the same phone number as Sam Thacker at Roadrunner Supply. Duplicates. You […]

Tune into the Lightning Experience Pro Tip blog series to learn about setting up Lightning Experience and how to avoid common gotchas along the way. One of the benefits of moving your company to Lightning Experience is how much more efficient it is to do everyday functions. Your users already rely on notes to stay […]

Earning the opportunity to speak in the Admin Track at Dreamforce is almost up there with receiving the illustrious Golden Hoodie. We received 730 submissions to present this year, from which we have chosen 120 fantastic sessions each with original content to share with you. Take a look at how we picked sessions and review […]

Ever have that sinking feeling that you are totally missing out on something cool? The last big event I attended I went into it with very little planning ahead. In my mind, I just kept telling myself “Oh, the good sessions will stand out” and, “I’ll have plenty of time to scroll through the agenda […]

During the Winter ’18 Admin Preview during Release Readiness Live on Friday, September 22, I shared a demo of my top end-user features for this release. Now, I’m sharing that demo with you so you can get your end users excited about Winter ’18! To set up this demo, sign up for a pre-release org. Then: […]

With just over 30 days till Dreamforce, it’s probably very easy to think “I’ll just find some sessions when I show up.” That’s one approach you could take. You could also print off every session, stick it to the wall and throw darts at them to determine your schedule. And while both are viable approaches […]

Let’s be honest: you are an admin working in a fast-paced environment where your org is rapidly changing. You have a limited amount of time and resources but you want to ensure your org is performing efficiently. Monitoring end-user adoption and eliminating technical debt are keys to a healthy org but you’re not sure where […]