Earning the opportunity to speak in the Admin Track at Dreamforce is almost up there with receiving the illustrious Golden Hoodie. We received 730 submissions to present this year, from which we have chosen 120 fantastic sessions each with original content to share with you. Take a look at how we picked sessions and review […]


Ever have that sinking feeling that you are totally missing out on something cool? The last big event I attended I went into it with very little planning ahead. In my mind, I just kept telling myself “Oh, the good sessions will stand out” and, “I’ll have plenty of time to scroll through the agenda […]

During the Winter ’18 Admin Preview during Release Readiness Live on Friday, September 22, I shared a demo of my top end-user features for this release. Now, I’m sharing that demo with you so you can get your end users excited about Winter ’18! To set up this demo, sign up for a pre-release org. Then: […]

With just over 30 days till Dreamforce, it’s probably very easy to think “I’ll just find some sessions when I show up.” That’s one approach you could take. You could also print off every session, stick it to the wall and throw darts at them to determine your schedule. And while both are viable approaches […]

Let’s be honest: you are an admin working in a fast-paced environment where your org is rapidly changing. You have a limited amount of time and resources but you want to ensure your org is performing efficiently. Monitoring end-user adoption and eliminating technical debt are keys to a healthy org but you’re not sure where […]

As an admin who is moving your org towards Lightning Experience, nothing is more exciting than getting the green light to develop your rollout plan. And as you get started, you have done the pre-work that includes running the Readiness Check and identifying any gaps you may have to close. Now, you have to decide […]

It’s the last week of Month of Lightning and we’re spending the week looking at ways to optimize our org in Lightning. This week, focus on measuring, iterating and communicating your Lightning Experience rollout. Check Yourself We compiled a checklist of actions you can take this week to optimize Lightning and by the end of […]

Have you ever created a workflow? Developed end-user training? Built a custom dashboard? Do you often listen to business problems and design a way to solve them in Salesforce? If you are nodding yes to any of these, then you were using project management skills. You may be wondering what exactly I mean by project […]

If you’re a System Administrator that’s tuned in to the Salesforce Community, you’re witnessing a groundswell of support for migrating to Lightning Experience. Just a short year ago the conversation was “Why Lightning?” Now the community is responding, “Why not Lightning?” Has Salesforce finally won the hearts and minds of the adamant supporters of the […]