If you’ve ever built a flow, you know when something doesn’t work—and you go into detective mode. With Agentforce, that same instinct applies, but the way we think about troubleshooting common issues is evolving. Agentforce represents a new paradigm in human-computer interactions. The applications we use day in and day out operate under the basic […]
Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our […]
The Agentforce Virtual Hackathon challenged participants to build real-world solutions using the Agentforce platform. Builders from across the Trailblazer Community came together to use tools that brought their ideas to life, including those especially relevant for Salesforce Admins, like Prompt Builder, Flow, and Slack integrations. We’re highlighting a few of the most impactful, creative, and […]
Salesforce Admins are always on the lookout for innovative ways to enhance workflows and deliver more value to your organizations. Today, we’re excited to introduce a groundbreaking feature in Agentforce that will revolutionize how you interact with data: multimodality. This new capability allows Salesforce’s Foundational Large Language Models (LLMs) to process various types of input, […]
At TDX 2025, Agentblazers came together to demonstrate what happens when creativity meets artificial intelligence (AI). The Agentblazer Showcase featured Salesforce Admins and community members who built innovative Agentforce solutions to solve real business challenges. Each had just four minutes to demo their use case—and they delivered. These builds didn’t just show what’s possible with […]
Summer, by far, is one of my favorite seasons. It’s the time of year where the chances of me being cold are really slim. When I think of summers in the US, I think of lemonade, roasted corn on the cob, barbecuing all the things, sitting on the beach in P-Town with Mochi (my 6-year-old […]
Building with Agentforce opens up a world of possibilities for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data, […]
Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for […]
The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most comfortable. One such place is Slack, […]
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