Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about how she uses AI in her consulting and Salesforce Admin work, and how she’s built a career in tech without a traditional tech background. You […]
Artificial intelligence (AI) agents are revolutionizing app development. Join us for the Agentforce Virtual Hackathon to push the boundaries of AI-powered agent technology and build groundbreaking solutions on Agentforce for the chance to win a $50,000 Grand Prize. With Agentforce, Salesforce is leading the way in the biggest technological revolution in decades. Agentforce is the […]
As admins, you hold the keys to success for your users and companies to get the most out of Salesforce. You have the unique opportunity to build and manage trusted solutions that drive productivity and innovation through five admin core responsibilities: security, user management, data management, analytics, and a new core responsibility: product management. The […]
The Salesforce Admin role is evolving, and so are the tools and resources designed to support it. In recognition of this progression, we’re excited to announce a significant update: the transformation of the Essential Habits for Salesforce Admins Trailhead module into the newly renamed Core Responsibilities for Salesforce Admins. This revision reflects a shift from […]
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we ask our guests three questions about what Agentforce means for admins, content they want to highlight from 2024 to help you get started with AI in Salesforce, and […]
As 2024 comes to a close, it’s time to reflect on all that Salesforce Admins have accomplished. ✅ This year was packed with innovation, and one of the standout milestones was the launch of Agentforce, Salesforce’s new suite of assistive and autonomous agents. With Agentforce, you can build, customize, and deploy intelligent agents tailored to […]
Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but […]
Editor’s note: This post was updated on March 25, 2025, with the latest information and resources. As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual […]
Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem. As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging […]
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