5 Ways Admins Leveled Up in 2025

5 Ways Salesforce Admins Leveled Up in 2025—And What’s Next

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2025 was a year of learning, experimentation, and celebration for Salesforce Admins. You strengthened your skills, explored your org in new ways, and connected with a thriving global community of peers. But more than anything, this year was about opportunity: the chance to step into a more strategic, high-impact role as automation and AI take on repetitive tasks.

With tools like Agentforce acting as power-ups that amplify what you can accomplish, admins aren’t just keeping the lights on—you’re driving innovation forward. This roundup highlights the moments, resources, and product updates that helped you level up, and what to revisit as you plan your next moves in 2026.

1. Skill-building resources that turned ideas into action

From troubleshooting tips to deep dives, 2025 delivered new and expanded learning content tailored to the challenges you face every day.

The admin video series Kate Clicks Through It offered step-by-step walkthroughs of backend processes, like building Flow approval automation or setting up an Agentforce Data Library, in under 10 minutes. 

Release resources like Jen’s Top Winter ’26 Features for Admins helped you plan ahead with confidence, while the Salesforce Admins Podcast provided weekly insights and real stories from product experts and fellow admins.

As you look toward 2026, revisit your favorites and queue up new episodes, videos, and blog posts on admin.salesforce.com that match with your goals.

2. Community connections that fueled innovation

This year, admins showed up for one another. Whether you connected with peers online, teamed up to compete in a Salesforce Hackathon, or attended a Dreamin’ event, these conversations didn’t just build friendships. They sparked solutions, surfaced new approaches, and positioned admins as leaders in their organizations.

Your community remains one of your most powerful tools. Keep tapping into it through the Salesforce Admins Trailblazer Community Group (which hit 100,000 members this year!), local events, and online discussions to stay inspired and supported in 2026.

3. Conversations that shaped the product roadmap 

One of the most impactful additions to our admin programming this year was True to the Core Deep Dive, a new monthly series that gave admins direct access to Salesforce product managers.

With live Q&A, practical guidance on admin topics like Setup improvements and user access updates, and opportunities to share feedback, this series continues to help admins shape the future—not just react to it.

If you haven’t joined a session yet, now’s the time to learn more and RSVP. It’s one of the simplest ways to stay informed, get answers, and ensure your voice is heard.

4. Product releases that elevated your work

Product updates this year focused on reducing friction, improving productivity, and giving admins more power to deliver outcomes faster. 

Setup powered by Agentforce, now in a limited closed pilot, is set to be your new admin superpower, speeding up your progress through high-impact work. You’ll be able to create solutions just by describing what you need in natural language, and tackle tasks like managing users or creating objects and fields directly from Setup Home. Check out a preview of this exciting announcement to learn more.

Flow enhancements help you take your automations to the next level. This year’s releases delivered updates that make Flow faster and more flexible, including easier record retrieval, more powerful data transforms, and a cleaner builder experience with version tabs and improved monitoring. Discover key Flow improvements

Dark mode will give users a more comfortable, inclusive experience—a visual power-up with reduced eye strain and improved readability. Learn how to prepare your org for the rollout and help users adjust smoothly. 

The use of images and PDFs in Agentforce expanded what’s possible with multimodal prompts, empowering new automation use cases across industries. See this feature in action

List view multi-column sort (generally available as of Winter ’26) makes it easier for you to work with data the way you need. Instead of being limited to single-column sort, you can now sort by multiple fields at once. This helps teams spot patterns and get to the right records faster. Learn how to use it to give your users a more flexible, intuitive list view experience.

The new Slack setup process makes connecting your Salesforce instance with a new Slack environment as easy as a three-step checklist! If your users aren’t updating Salesforce because task and tab switching draws from their focus, follow the guided Slack setup and bring the power of Salesforce into Slack—where your team is already collaborating.

These features create efficiency and open the door for admins to take on more strategic work, and that opportunity will only grow. Stay up to date on the latest product releases.

5. Event highlights that showcased admin impact

From TDX to Dreamforce, 2025 events reminded us how energizing it is to learn together. Whether you joined in person or tuned in from home, these moments showcased innovation across the platform—and the admins turning ideas into reality.

If you missed anything, watch the Dreamforce 2025 highlights for admins on Salesforce+ and catch up on can’t-miss product announcements as you look toward 2026. 

Carry the momentum into 2026

This year proved that when admins combine community, skills, and powerful tools, they drive meaningful change. You’ve laid a strong foundation. Now it’s time to advance to the next level.

As you look ahead:

  • Reconnect with peers and keep sharing what you learn.
  • Revisit the tools and resources that helped you level up this year.
  • Experiment with new features and processes that free you up for higher-value work.

The opportunities to innovate, streamline work, and lead are greater than ever, and the admin community is right beside you. Here’s to another year of growth, creativity, and impact. Your best work as an admin is still ahead.

Special thanks to Brittney Gibson, Sr. Manager, Social and Content Marketing, and Lisa Dick, Admin Marketing Director, for their collaboration on this article. 

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