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By: Tag: Career + Leadership

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key 2024 takeaways for Salesforce Admins

Key 2024 Takeaways for Salesforce Admins: Agentforce, Flow, and More

As 2024 comes to a close, it’s time to reflect on all that Salesforce Admins have accomplished. ✅ This year was packed with innovation, and one of the standout milestones was the launch of Agentforce, Salesforce’s new suite of assistive and autonomous agents. With Agentforce, you can build, customize, and deploy intelligent agents tailored to […]

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Podcast graphic for the Salesforce Admins Podcast featuring guest Megan Tuano discussing how Agentforce is changing the career landscape.

How Agentforce Is Changing the Career Landscape

Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but […]

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Prepare for the agentforce specialist exam

Prepare for the Agentforce Specialist Exam

Editor’s note: This post was updated on March 25, 2025, with the latest information and resources. As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual […]

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Celebrating 10 years of awesome admins

From Low Code to Agentforce: A 10-Year Journey of Awesome Admins

Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem.  As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging […]

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Salesforce Admins podcast with Katie Villanueva on imposter syndrome and stress.

How Can Salesforce Admins Overcome Imposter Syndrome and Stress?

Today on the Salesforce Admins Podcast, guest host Josh Birk talks to Katie Villanueva, Golden Hoodie winner and Salesforce Administrator at 10K Advisors. Join us as we chat about her work with mental health advocacy and mindfulness principles that you can apply to your work as a Salesforce Admin. You should subscribe for the full […]

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Why admins should listen to podcasts

Why Salesforce Admins Should Listen to Podcasts

Your role as a Salesforce Admin demands more than just technical know-how—it requires creativity, problem-solving, and the ability to think beyond the basics. While there are plenty of resources available that teach you the “how” of Salesforce, from documentation to step-by-step tutorials, there’s something invaluable about understanding the “why.”  Podcasts, often overlooked as a learning […]

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Advance Your Admin Career With Dev Fundamentals

Advance Your Admin Career With Dev Fundamentals

Ready to take the next step in your admin career but unsure where to start? Take a page out of my book and learn development fundamentals to jumpstart your abilities as an advanced admin and extend your Salesforce Platform knowledge. Several years ago, I was at a career tipping point. I felt solid in my […]

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