There’s no better time or place to embrace your commitment to being the absolute best and most AWESOME Admin than at Dreamforce! Learn how you can be instrumental to delivering the future of business at your company by leveraging your skills, Salesforce products, and the knowledge you’ll gain at Dreamforce. You’ll see the latest technology […]

What is Salesforce Backup? On August 15, Salesforce announced the general availability of Salesforce Backup, a native backup and restore solution designed to safeguard customers’ valuable data. Built with ease of use in mind, Salesforce Backup automatically creates backup copies of business data, empowering any organization to restore data and recover from even the worst-case […]

Welcome to the final installment of my Build a Blog series where I teach you how to create a blog specifically for Salesforce Admins. If you’re just getting started with this series and want to catch up, check the links at the end of this post to get up to speed on defining your audience […]

Demystifying Hyperforce for admins As a Salesforce Admin, you might be wondering, what is Hyperforce? Put simply, Hyperforce is Salesforce’s new public cloud-based infrastructure designed to support Salesforce services for the future. A cloud-native architecture, Hyperforce will replace our existing first-party infrastructure and provide significant benefits to our customers, including data residency, enhanced security, availability, […]

Multi-select picklists can be useful for user interface (UI) and data standardization. However, there are some gotchas to using multi-select picklists when you want to work with that data later on. In this blog post, we’ll look at a real-world scenario of how one Salesforce Admin implemented a UI that enables them to collect multiple […]

Are you ready, #AwesomeAdmins? It’s almost time for the Winter ’24 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our […]

AI + Salesforce formulas Formulas are a powerful tool within the Salesforce Platform, and with the advent of artificial intelligence (AI), admins have a robust new tool in their toolkit to create and edit them. Whether it’s jumping the line to start on a complicated formula or trying to figure out what’s wrong with that […]

What are Invocable Composer Flows? MuleSoft Composer is an integration tool designed for admins, business analysts, marketers, salespeople, and team leaders. Using Composer, you can quickly and easily build flows to integrate systems and data and automate integration tasks. It’s a no-code tool you can use to build automations with only clicks. To further supercharge […]

Artificial intelligence (AI) is everywhere right now and everyone is talking about it. From having fun with generative imaging to staring in wonder at driverless cars, it seems that AI is popping up all over the place. Salesforce has made a ton of AI announcements with Sales GPT, Service GPT, Slack GPT, and beyond. As […]