MBA in a Backpack: Business Education the Trailhead Way

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Thanks to this new trail, Salesforce users don’t have to go back to business school to learn core business concepts and strategies. In order to distill the most relevant lessons that you might learn from an MBA, Trailhead has forged a fresh new trail: Learn Drucker School MBA Essentials.

Why Make an MBA Inspired Trail?

At Trailhead, not only do we want you to master Salesforce technology, we want to launch your career to the next level of leadership. By providing you with the vocabulary to speak with executives and the framework for understanding how your role impacts the organization’s overall performance, you will have the tools to grow in your role and beyond. That’s right, we care about ‘cha. But, to paraphrase Levar Burton, “you don’t have to take our word for it.” Check out what Certified Salesforce Administrator and MVP, Jennifer Wobser had to say:

“Being able to clearly explain your ideas to an executive leader is the difference between being told ‘you’re spot-on’ and ‘you’re drowning me in data’. Not every executive appreciates the valuable business perspective that Salesforce admins have. Needless to say, I wish this trail existed when I first started 14 years ago.”

Why the Drucker-Ito School of Management?

The Learn Drucker School MBA Essentials trail was created through a partnership with the Drucker-Ito School of Management at Claremont Graduate University. Both Salesforce and the Drucker School share a belief in putting the customer first. We also have a common goal of revolutionizing learning by bringing educational content to a broader audience through free and open online platforms. As Thomas A. Horan, Ph.D., Dean of Drucker-Ito School of Management has said,

“We see a tremendous opportunity to extend beyond the classroom to empower a global community of Salesforce admins and business professionals with tools and processes to facilitate career and organizational success.”

So, if you know what’s good for you, you will trek out the Drucker trail for yourself (and say that ten times fast). We’re excited to see you achieve greater levels of success through Drucker principles and Salesforce solutions. Afterward, let us know what you think about the trail on twitter.

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