Dreamforce ’21 is upon us! Join us September 21-23 for an all-digital experience on Salesforce+, our new, free streaming service. We have an incredible lineup for Dreamforce this year with more than 100 hours of live and on-demand programming. Expect to witness amazing episodes, luminary sessions, and a whole lot of Trailheart. There will be […]


As #AwesomeAdmins, you wear many hats. You’re busy working on the newest enhancements, managing and training users, ensuring your org is secure, troubleshooting issues, maintaining the org roadmap, and working the backlog. Essentially, you’re the keeper of your org. You also need to perform periodic reviews and spring clean your org, as needed, to ensure […]

As you build solutions, you often need to reference a component or text, whether it be a record type, permission set, queue, or user. What do you do? The quickest way is to reference the Salesforce ID. One and done. But is it the best way? A best practice in technology is to not reference […]

Editor’s note: As of January 2022, Essential Habits for Salesforce Admins has been refreshed and is now available as a Trailhead module. This blog post was updated in August 2022 to reflect the content changes. Learn more about the analytics habits that will help you succeed in your role in the new Essential Habits for […]

Hi, fellow #AwesomeAdmins! I’m Kellie Allen, a Salesforce Admin for Scale Computing in Indianapolis. Being a native Hoosier, my interest in Salesforce was piqued after their acquisition of local company ExactTarget (now MarketingCloud) back in 2013. I knew the company I was working for at the time used Salesforce, so I asked for access to […]

Are you ready, #AwesomeAdmins? It’s almost time for the Winter ’22 Salesforce Release! Below are the most important dates you’ll want to mark in your calendar. You can also review release dates and sandbox preview information on the corporate blog. August 12: Get early access by signing up for a pre-release org Admins can sign […]

Editor’s note: As of January 2022, Essential Habits for Salesforce Admins has been refreshed and is now available as a Trailhead module. This blog post was updated in July 2023 to reflect the content changes. At Salesforce, we’ve identified four core responsibilities that all admins share: user management, data management, security, and actionable analytics. And […]

Salesforce Admins have been known to generously share their knowledge with other Trailblazers. In conjunction with the Admin Best Practices: Building Useful Formulas Trailhead LIVE session, we thought it would be fun to interact with admins and find out what their go-to formula function is, why it’s their favorite, and to get an example or […]

Our TDX session on MuleSoft Composer for Salesforce demonstrates quick and easy integrations to external apps and data. But how exactly can an admin like you use MuleSoft Composer? Well, MuleSoft Composer includes a variety of prebuilt connectors, such as NetSuite, Tableau, Slack, and Workday, that enable you to build integrations and automations right within […]