Watch Gorav walk through his innovative solution in the new, “How I Solved This” video series and read all the details in the post below. Key business problem Being an Awesome Admin is sometimes about the things you don’t do, like not breaking integrations. Not breaking integrations becomes much easier if you have a process […]


As Salesforce Admins, we are problem solvers and innovators. One area that we’re always solving for is user adoption. Admins build #AwesomeAdmin solutions, but we also build with an adoption mindset. Low-code features help us bring adoption to the forefront in everything we build. You can use these low-code tools to maximize user adoption within […]

If you haven’t explored Einstein features in your Salesforce org yet, now is the time! There are a ton of free features available to help you and your users, no matter what your use case is. Einstein uses artificial intelligence to help you and your users focus on the right deals, make the right recommendations, […]

It’s time to mark your calendars for the next Salesforce Release, Spring ’21! Here are the most important dates you’ll want to mark in your calendar: December 10: Get early access to the release by signing up for a Pre-Release org Admins can sign up for a Developer Edition environment, chock-full of all the Spring […]

Your users’ day-to-day work probably spans many different systems. They’re using Salesforce (of course!) but they also use email and perhaps spreadsheets. Maybe your company also uses NetSuite for inventory management, Workday for human resources, Slack for team communication, Box or Dropbox for file storage… the list goes on! These systems and applications neatly store […]

I did not intend to end up in technology. In fact, when I first began, I didn’t even know what Salesforce was. All I knew was, as a recruiter for the power industry, we were doing things the hard way. We hired contractors for short-term projects and kept track of each contractor’s qualifications via Outlook […]

Join us this December for the Dreamforce Trailblazer Experience, aka DreamTX, a virtual space dedicated to demos, luminary sessions, and a whole lot of Trailheart. There will be something for everyone, for every line of business, and for every industry. You’ll see the power of Customer 360, be able to share stories of working in […]

As Salesforce Administrators, you have access to Einstein Automate: the most complete, intelligent, end-to-end workflow solution on the market. Einstein Automate enables #AwesomeAdmins like you to use low-code tools to build intelligent workflows and leverage data across any system. What is Einstein Automate? Einstein Automate brings together a suite of tools across the Customer 360. […]

Editor’s note: Essential Habits for Salesforce Admins has been refreshed and is now available on Trailhead. Now you can review the core responsibilities and essential habits you need to grow your admin career in the new Essential Habits for Salesforce Admins badge. Essential Habits for New Admins has been a long-standing resource for #AwesomeAdmins everywhere. […]