You’re an Admin, the champion of your users. You understand their workflows and what they need to conquer with their daily tasks. You customize Salesforce to help make everyone from a service agent to a sales manager as efficient and productive as possible. But, as you well know, we’re all a little different. We all […]
Most Salesforce Admins know the basics of Salesforce reporting. If you have been in the Salesforce world for a while you have probably utilized custom report types, bucket fields, and formula fields. You’re comfortable with a user asking you to create a summary report. In other words, you know how to navigate the Report Builder […]
It’s been a month since we announced the Lightning Champions program, and we have been blown away by the response! You all rock and you are a daily inspiration. In case you haven’t caught up with us in the last month, Lightning Champions is a peer-to-peer program that encourages those who have already made the […]
This post is part two of a two part series. For part one, which unpacks more about building connections on Chatter within your own org, jump over here. Being part of the Salesforce Ohana means that you are connected; you are family. But to get connected, and stay connected, where do you start? And why […]
Bots are hot. Lately, everyone seems to be talking about them. But what’s a chatbot and why should you care? As an Admin, what do you need to know before you get started with chatbots? This post will answer those questions for you and take some of the hype out of all the bot banter. […]
In our team, and within our larger org at Salesforce, we often say “take it to Chatter.” The goal is to move important conversations out of your inbox and share them for visibility. Plus, Chatter can be useful for having conversations about information, like an Opportunity or an Account. But, you can also be using […]
We want YOU to present at Dreamforce! Dreamforce ’18 is coming, and we need #AwesomeAdmin content for the Admin Track! The Admin Track at Dreamforce 2018 is the platform for Admins to deliver and absorb engaging, actionable, and memorable content that helps them become awesome Salesforce Admins, drive success for their business, and elevate their […]
To help Admins jumpstart the AI journey for their organizations we hosted a Salesforce Admins webinar called Best Practices For Rolling Out Einstein. First we introduced Salesforce Einstein and explained how it works at a high level. Basically, we are extending the Salesforce experience by making it smarter. Then, we drilled into why sales teams […]
So many #AwesomeAdmins are already champions of Lightning. By staying active in the community, and sharing your own learnings, you are helping others make the move to Lightning Experience. We are always inspired by how you help each other, so we’ve decided to kick off the Salesforce Lightning Champions Program! Lightning Champions is a peer-to-peer […]
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.