Bots are hot. Lately, everyone seems to be talking about them. But what’s a chatbot and why should you care? As an Admin, what do you need to know before you get started with chatbots? This post will answer those questions for you and take some of the hype out of all the bot banter. […]
In our team, and within our larger org at Salesforce, we often say “take it to Chatter.” The goal is to move important conversations out of your inbox and share them for visibility. Plus, Chatter can be useful for having conversations about information, like an Opportunity or an Account. But, you can also be using […]
We want YOU to present at Dreamforce! Dreamforce ’18 is coming, and we need #AwesomeAdmin content for the Admin Track! The Admin Track at Dreamforce 2018 is the platform for Admins to deliver and absorb engaging, actionable, and memorable content that helps them become awesome Salesforce Admins, drive success for their business, and elevate their […]
To help Admins jumpstart the AI journey for their organizations we hosted a Salesforce Admins webinar called Best Practices For Rolling Out Einstein. First we introduced Salesforce Einstein and explained how it works at a high level. Basically, we are extending the Salesforce experience by making it smarter. Then, we drilled into why sales teams […]
So many #AwesomeAdmins are already champions of Lightning. By staying active in the community, and sharing your own learnings, you are helping others make the move to Lightning Experience. We are always inspired by how you help each other, so we’ve decided to kick off the Salesforce Lightning Champions Program! Lightning Champions is a peer-to-peer […]
With every release, Lightning Experience gets better and better, and the benefits of switching are hard to ignore. Whether it’s the 850+ features only available in Lightning Experience, or the significant reduction in feature gaps, it’s becoming much more attractive to make the move and make it now. But, you might be thinking “Chris, I […]
We know driving adoption is hugely important to your role as a Salesforce Admin and moving to Lightning is quickly becoming just as important. The key to a successful adoption program is being able to track your success. Salesforce is making that easier for you with the Lightning Usage App. Whether you’re looking for insights […]
There are so many ways you can extend the power of the Salesforce platform and use your Admin powers to build connections between apps, data, and people. You can install or build custom apps and components for nearly every use case you can imagine. Whether you need a quick business solution or are looking to […]
By now you have heard us talk a lot about Lightning. And, with the Lightning Experience Migration Assistant you have started down the path of checking your readiness, previewing your orgs, and even turning on Lightning for a group of users. But, you have one last lingering hang-up about it all. JavaScript buttons. JavaScript buttons […]
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