Twenty years ago, while managing systems for the IT team at a small software company, I was encouraged by our CEO to think of myself as a business person first and an IT person second. He knew of my love for working with systems and data, and suggested that employing those talents to optimize processes […]

Welcome to another “How I Solved This.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how David Carnes of OpFocus used reports with […]

Lightning Experience brings with it an exciting new era of Report and Dashboard functionality in Salesforce. With the Summer ’19 Release not every new feature is set to default ‘on.’ As a best practice, be sure to take a moment to review the release notes to see what is on and what you need to […]