Get your #buildspiration from the Summer ’19 release! We are sharing five of our favorite release features for Admins (and Developers) as part of the The MOAR You Know learning journey. Get the release highlights as curated and published by our evangelists. Complete the trailmix by July 31, 2019, to get a special community badge, and unlock a contribution of $10 to FIRST.
As an #AwesomeAdmin, you are the Salesforce champion at your organization and you’re always looking to optimize the user experience. Ideally, you would sit next to everyone all day long, shadow them as they use the system, and point out helpful ways to maximize their productivity using Salesforce. However, that’s not very practical or realistic and probably pretty tiring for you! ?
You’d like to bring your “advice” to your users where they already are – in Salesforce! That’s where the new “In-App Guidance” feature comes in handy.
Think of In-App Guidance as your way to give your users help, in your words, right inside the app. You can create pop-up windows to help onboard and train your users, you can include links to other resources, like a website that houses your internal documentation, your Salesforce Support Chatter group, or this very website (hint hint!). You can activate this feature in Setup | User Engagement | In-app Guidance. You have a few key decisions to make with In-App Guidance:
This is a really cool feature and I can’t wait to see all of you put it to good use! Please share your In-App Guidance photos with us using the #AwesomeAdmin #buildspiration hashtag!
It’s almost time for the Winter ’27 Salesforce Release. An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer. […]
If you’re one of my routine release readers, you know that out of the three release seasons, summer is my favorite time of year. Sure, it can be hot, but I’d rather have it hot than the cool 50-60° spring-like weather we get in Boston, or winter (I don’t like the cold). To me, summer […]
At TDX 2026, one thing became incredibly clear: The response to Setup with Agentforce was overwhelmingly positive. Many admins already reported great success trying out the Setup with Agentforce beta for tasks like creating objects, troubleshooting user access, and getting information on Salesforce features. At the same time, across demos, customer conversations, and True to […]
