Wondering how you can directly influence the design of the tools you use every day? At Salesforce, feedback from users is crucial to how we design products and prioritize features. We want to make it easy for you to get involved and learn about user research so we’re outlining the different ways you can participate. […]


Here we are, the final Learn Lightning post for this series! In the past 10 posts, I’ve taken you along my journey learning how to do common admin tasks in Lightning Experience and comparing them to Classic. We’ve learned how to navigate setup, create apps, create & clone users, create groups, create & edit objects, […]

We know you’re hearing a lot about Lightning Experience. You’ve probably seen some awesome demos during our keynotes. Maybe you even created some cool dashboards during the #LightningChallenge. You’re excited about the prospects of Lightning Experience. But still… you haven’t kicked off the migration process yet. “Seems like a lot of work” you might say. […]

Have you checked out the Lightning Migration Assistant page in setup? As a Salesforce Admin, getting familiar with this page is a great first step to starting your journey to Lightning Experience. To help you be successful we want to give you a tour of this page, starting at the top. The different sections are […]

Read through this profile of #AwesomeAdmin Karen Xiao! Favorite Hack: The Power of 1 Admin Hero: SteveMo Admin Motto: “Listen with the intent to understand, not the intent to reply” – Stephen Covey Why did you become an Admin? I just became a Salesforce Admin less than a year ago, after spending over 20 years […]

Read through this profile of #AwesomeAdmin Nana Eto! Favorite Feature: Chatter, Reports & Dashboards, Process Builder Admin Motto: Don’t be afraid to fail. Be afraid not to try. Fun Fact: I’ve played percussion instruments for 25 years, and always wanted to be a professional drummer. Why did you become a Salesforce Admin? Our company started […]

One of the most exciting things about Lightning is that it helps your users find the information they need easier, with fewer clicks and a better UI. The next topic in our Learn Lightning series is how you can use compact layouts in Lightning to bubble the most important information to the top of the […]

Salesforce Administrators wear many hats, and when it comes to Salesforce releases we are readers, learners, and communicators. With Spring ’17 release, there are so many great features for Admins that will make your end-users love using Salesforce, and great features for you to continue to drive efficiencies and be leaders in your organization. Here […]

Have you been exploring the Winter ’17 release with event monitoring? If so, you might have seen the Event Monitoring log lines that contain LOGIN_KEY and SESSION_KEY. These new fields tie together all the different events in a Salesforce user’s login session or admin’s activity session, respectively. Introducing Login Key and Session Key The Login […]